BambooWe are helping Africans build wealth from the ground up! Our technology provides both retail investors and institutions real-time access to the US Stock market, other global capital markets and investment products that provide real, inflation-adjusted returns.
Bamboo (investbamboo.com) has 263 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 45 reviews with 1 star · Clear filters
Bashir Mohammed D.
I have been trying to sell my shares but for over two months now and still stuck in one place
Response from BambooSep 1, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Adewale
This company is totally the worst in withdrawals and customer service they don’t have a number to even contact this is a red flag because a company is suppose to have a phone number had a medium of reaching customers. I am totally disappointed. If you sell a stock it takes a day. Then to withdrawal to local currency takes 2-3 days what kind of company is this. And my money I invested kept on getting short this is just so outrageous. Don’t use this app. I am done with them
Response from BambooSep 1, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Thandeka M.
I have made a withdrawal request from my investment pocket and it has been left on pending for 4 days now no payment received. Please assist in releasing my funds. I have already sent my query to customer service and I am yet to hear from them
Response from BambooAug 11, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Nonso A.
Trust me when I say I have traded multiple times and every single time my order expires and I get deducted a commission. I'm so done with bamboo I'll take my money somewhere else. How can my order keep expiring every single time ?
Response from BambooAug 11, 2026
Hello Nonso! We're sorry for the experience you had. Rest assured we do not charge commissions on unsuccessful orders. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
John E.
I have been logged out of my account for almost 2 weeks now. Been trying to contact you guys to no avail. Finally found you on Twitter DM you guys and supplied my information for verification. It’s been 2 days with no reply! No contact details on your website! Nothing! Terrible. Get my account running so I can sell off whatever I have on there. It’s annoying This is my details have your customer representative contact me. Happy to remove this once this get sorted! Just get this sorted!
Response from BambooJul 31, 2026
Hello John! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you, and we have since responded to your email with a solution. If you still need further assistance, please continue to engage us via email at [email protected], and we will be happy to help you.
Faith
See what is showing up When I try to register Limit exceeded. You have reached the maximum no of attempts for captcha authentication. Kindly contact the support team for further assistance Please help me
Response from BambooJul 20, 2026
Hello Faith! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Iyekowa godspower O.
Be reliable I have withdraw my funds but I haven't received it do you think I will ever use the APK again I still haven't seen my funds. I have sent mails yet no one responded
Response from BambooJul 6, 2026
Hello Iyekowa! We're sorry for the experience you had. Kindly note that your withdrawal has been successfully disbursed, and we have responded to your email. If you need help with anything else, please do not hesitate to contact us again at [email protected].
Tokunbo A. E.
I have hitherto had a good run with this app until 2 weeks ago when it becomes impossible to sell stocks and withdraw fund. I have been having a consistent failed sale and its so frustrating as the money is urgently needed for medical expenses. I will advise don't go there as they are not reliable. I complained but the Customer service ia appalling - they will not reply your mail.
Response from BambooJul 6, 2026
Hello Tokunbo! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.