Mr sam C.
Unable to transfer from Naira wallet
Hello bamboo Team, Please can you swiftly address the concern I raised with you. I have barely made any significant investment with your company yet faced with this ineffective service. I had sent multiple emails to your support team when attempting to transfer funds from my Naira wallet. Its over 48 hours, yet no acknowledgment or resolution update. Be rest assured that i will discontinue any further business with your company and platform upon maturity of any present investment made. Restricting me from utilizing my funds as at when necessary is completely unacceptable. Thank you Regards.
Response from BambooSep 16, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.