my room was not prepared when I arrived. I had to wait several hours to get my welcome package with my promised materials.
Response from intrnz.comDec 28, 2019
Michael, we appreciate your input. Please accept our apologies for the slow check in. Not a valid excuse but we were overwhelmed with almost 500 check ins in 1 week. Thank you for your patience and I hope you had a great summer in NYC! Best of luck in your career. intrnzTeam
LS
Leigh S.
Intrnz offered a convenient location…
Intrnz offered a convenient location for my summer internship in the Financial District, so I didn't have to take the metro to get to work—for this convenience alone, I would stay there. The guest check in process is not intuitive and can be very frustrating, though, so if you plan on having overnight guests, I'd suggest staying elsewhere, as the student residential staff was not very kind or helpful. The kitchen spaces were not ideal for cooking—small fridges and counter space, especially considering how many people were in the building, but the laundry facilities were very convenient. The room itself has really sqeaky mattresses, leading to a lot of tossing and turning—it's a dorm room with dorm amenities. If you have a choice for something else at a similar price point, stay there. That said, from friends' experiences at NYU housing in comparsion, PACE dorms through Intrnz was much more convenient. I was also able to get 10% of my booking back when I contacted Intrnz about a promotion they were running after I'd already paid in full.
Response from intrnz.comDec 23, 2019
Leigh, thanks for your comprehensive review. The intrnzTeam really does appreciate it right down to the squeaky mattresses.!
Each year we improve our services, thanks to reviewers like you.
We will pass your review to the Landlord for their information.
In Summer 2020 we will offer 3 great NYC locations: Union Square, Lower Eastside and FIDI.
We wish you a very happy holiday season and great success in your career ahead.
Thank you, the intrnzTeam.
TI
Timothy
NYC Kerrey Hall
Accommodations were great. Did not seem like my roommate survey was taken into account. My assigned roommate and I had very different standards as far as bedtime, cleanliness, etc which took away from the experience
Response from intrnz.comSep 4, 2019
Timothy, we apologize for a less than an ideal roommate selection.
Candidly, we were overwhelmed this year with so many applications.
We are addressing this issue and genuinely appreciate your feedback.
We wish you the best of luck and thank you for spending the summer with us.