Mara
Their sales people are pushy for starters
Their sales people are pushy and misleading regarding the course. This is not a self paced course. There are due dates and peer discussion posts as well as weekly assignments. You have to procure your own 20 hour practicum and finish it before you can receive your certification. There are lots of sale offers on the course, so don't be pressured into signing up for this course. Their cancellation policy is misleading. If you don't cancel this course 14 days after purchasing it you will have to battle them for the refund (currently doing), even if you didn't receive the course instruction, start the class, or pay for the course. I have had to file a BBB complaint and I honestly don't know what will come of it. I would never have this issue with an actual university or tech school, whose policies allow you to cancel even after you've started the course, with a full refund. Beware of companies that have misleading policies and whose sales approach is very pushy. I wish I would have never signed up for this course and just waited to sign up until after my vacation. I would have had a better experience with a local university. People change their mind and decide to go in a different direction. There needs to be allowances for that. This business does not have good customer service. It's disappointing and frustrating and doesn't give me a lot of encouragement in regards to the resolution.