They did not help at all when I needed. They did not inform about I would sleep with campers in the same cabin, nor I would not be fairly paid since I was doing the job of a carer for people with special needs instead of a counselor and that they was getting a huge percentage of the salary I was given by the camp. Plus, when I asked for changing my camp after knowing these circumstances, they said I just had the option of quitting and waiting for 14 days to be chosen by another camp, with no guarantees of this could happen and with no responsabilities or assistance regarding my hosting in the middle of USA, a country completely different from where I come from.
Response from InterExchangeOct 5, 2023
Hey Claudia, we are sorry you feel that way and we apologize that you did not enjoy your experience. If you have any questions about the offer you received + accepted, we'd be happy to connect with you.
VC
Veronica C.
Money over student
They don't care about the participant, all they care is money. If you don't find a good camp initially, you quit and they throw you there, the company's only response is "find a way to support yourself or go back home", when they are supposed to be there to ensure the well-being of the participant. It happened to me and they were supposed to have told me and spoken to the camp, which was supposed to accommodate me for 15 days while they were looking for another option. When I tried to contact the Sponsor and see what was going on, he didn't even answer. When he finally contacted me, the meeting didn't even take 5 minutes and he said absolutely nothing. I have traveled a lot, honestly too much, and in short this is the worst company.
Response from InterExchangeOct 5, 2023
Hey Veronica, we are sorry you feel that way and we apologize that you did not enjoy your experience at either of the camps you worked at last summer.
LJ
Lamia J.
It was a disaster
It was a disaster, the agency doesn’t care about your well being. I was at a terrible camp and asked for help and they didn’t do nothing. They don’t even check if the camp is great and send us to exploitation in another country!! And when you will need help nobody will be here to help you. Don’t go with this agency !!!
Response from InterExchangeAug 11, 2023
Very sorry to hear you didn't have an enjoyable experience at camp this summer. We pride ourselves on the quality of the camp placements we offer and we take participant feedback seriously when evaluating camps to work with in the future.
LD
LD
Set yourself up to be scammed
Basically this is a means of students scamming their way into inexpensive travel and housing in the us. Despite suggesting that their program is here to set students up with jobs in reality you get a placement who has little to no interest in doing the job they signed up for, and after the training period they all come back and say that they want to transfer to a new job. The videos they present are scripted and the actual students know little to no english. You have to coordinate housing, take them to get social security numbers, food, etc. You spend hundreds of dollars per student as well as hours of time. Out of 7 interexchange hires 2 refused to work, and five went through training only to quit once the actual work commenced. This is extremely damaging to businesses. And it is a total racket. The two students that refused to work actually applied to multiple other jobs and accepted other jobs where they took pay to train, got uniforms and materials, and then did not show up to the actual work, while living in our student housing and claiming to be jobless not paying their paltry housing fee. A bunch of scam artist freeloaders enabled by this sham company.
Update 2024
I can 100% confirm that this is a scam for the employer. Again gave inter exchange a chance. Out of 10 hires 80% would only pretend to work and frequently put us in a dire position for our business. Essentially you are being used for cheap housing. If they find a sugar daddy they abandon the job. Or once the training period is over and they have to work independently they quit, get a new job, train there for two weeks, quit, get a new job, until they’ve gotten through the summer. Out of 15+ hires only 6 stayed the time for which they committed. Honestly this program made my life hell. I’m praying that economic changes will end our labor shortage.
Response from InterExchangeJul 14, 2023
We are sorry to hear you feel this way, particularly when so many of our host employers have the opposite experience when hiring international students. We assure you that our program is not a scam, we are designated by the Department of State to operate this program and we have thousands of positive and successful SWT participants visit the U.S. each year and the majority of our hosts have worked with us for many years. Again, sorry to hear of your negative experience. We hope we get the opportunity to prove to you that International Exchange can be a positive experience that benefits you and your business. All the best!
SG
Stephen G.
Totally unprofessional
Totally unprofessional, the staff, as well as the AuPair we got. Seems like there’s no vetting process at all with these people. Do yourself a favor and use another company.
Response from InterExchangeMay 26, 2023
Hi Stephen, Our team have reviewed this case and we stand by our actions given the situation. We are sorry things did not work out between you and your au pair – the au pair program is not the best fit for all families. We wish you all the best in your search for child care that meets your expectation.
AN
Andile N.
The camp I worked with gave me the…
The camp I worked with gave me the worst experience and I gave out my report on how the situation was and basically I got a response that nothing could be done about it.
Response from InterExchangeNov 14, 2022
Hi Andile,
We do our best to ensure that our participants have a great experience so we are discouraged to hear that you did not feel supported. We are sorry that your summer was not everything that you had hoped for. The summer camp experience does vary and can be more challenging for some of our participants.
We encourage you to connect with our team so we can understand where we let you down.
Regards,
Jordan
CA
Caroline
I was fired from the camp because of…
I was fired from the camp because of something I did not do, and received very little help and support along the way. I will most definitely not do anything like this ever again. I'm just happy I'm home and safe.
Response from InterExchangeNov 14, 2022
Hi Caroline,
We do our best to ensure each and every participant has a great experience and we are sorry you did not feel supported. It is up to Camp Directors to make determinations about the continued employment of each counselor. Camp USA does not have any input into its employment decisions when a staff member is released from camp.
We encourage you to connect with our team so we can understand where we let you down.
Best,
Jordan
JH
Jesus Hernandez G.
TERRIBLE - SUMMIT CAMP
TERRIBLE. SUMMIT CAMP in Pennsylvania is THE WORST camp someone could ever go to. Everyone is a bunch racist and unprofessional 4SSH0L3S and I did not get any support from Interexchange during this PAINFUL SUMMER. They fired me because I yelled at a kid who literally stole and broke my stuff while other staff pushed one of them and the kid fell down and hit his head really bad and NO ONE gave a FLYING FVCK. This was supposed to be the best summer of my life and SUMMIT CAMP as well as INTEREXCHANGE turned it into a nightmare and complete $H1T. Thank you very much.
The person who let this camp be part of your program MUST GET FIRED.
Response from InterExchangeOct 13, 2022
Hey Jesus, We're sorry you did not feel supported. Prior to your departure from the camp, you reported that you were having a great summer and felt well-supported. It is unfortunate to hear that you now feel differently and we encourage you to connect with our team so we can understand where we let you down.
Best,
The Camp USA team