IntellifluenceReviews of intellifluence.com

Response from IntellifluenceMar 9, 2023

We are sorry to hear this feedback. We have reached out to you directly in the attempt to gain a better understanding of the issues you have encountered, and to see if we can help resolve them. We are committed to each and every user on our platform and would appreciate the opportunity to help you reach your influencer marketing goals!

Response from IntellifluenceApr 19, 2021

Toni, As part of our free year promotional plan, only users that enter a credit card are charged at the renewal date if cancellation does not take place beforehand (we provide ample reminders of the upcoming renewal date with option to cancel at anytime beforehand to avoid charges). It appears you contacted Intellifluence support on a Saturday morning (AZ time) with your cancellation request and we completed your cancellation this morning (Monday), which is the next business day after your request was submitted. Furthermore, our business hours and anticipated ticket response times are clearly stated in our auto response when submitting a support ticket: Your request has been received and you will typically receive a response by the next business day. The business hours for Intellifluence are as follows: Mon-Fri 9am to 6pm MST (Arizona). We are closed Sat/Sun and U.S. federal holidays. If you ever require further assistance, as with all our customers, we are here to provide friendly support. The Intellifluence Team