Integrity Admin GroupReviews of integrityadmingroup.com

I wish I could give ZERO stars but its not an option. They are totally fraudulent, stay away. They sell you insurance then then do not pay, its a joke! Stay away!

Customer service is absolutely terrible. The staff is rude and misleading. They have zero interest in actually taking care of their customers, they just want you to blindly agree to paying them money. I am so thankful I cancelled within their window. Do your research, very unprofessional.

This compan is simply a group of liars trying to defraud people into giving them money. They send an official looking letter to your home, adding your bank's name to it in the hopes of fooling you more and hope that you are too senile. too stupid, too weak of mind for whatever reason, too confused by the words in their letter or simply too trusting to realize what crroks they are to do anything but give them money. They should be proceuted by the gevernment and put out of business. It is evil. It is bad for the pople doing this as well. They need to realize they can live without deceiving and harming others to earn a living. Ignore their letters unless you want to support crime.

as others have said, this company is a scam. it is designed to take your money and then give you the absolute runaround to ever get anything repaired reliably And management team are joke and only want your money

I paid for their "Premium" plan under the expectation that when something goes wrong, I’d be covered — or at the very least, receive competent service. Instead, I was met with miscommunication, delays, and misinformation, ultimately resulting in zero coverage and an infuriating waste of time and energy.

Extremely deceptive marketing materials. Sent several letters with big bold "FINAL NOTICE" and the name of my mortgage lender. No sender info, no mention of integrity admin anywhere on the letter. Trying to get me to freak out and call their sales rep. Once i got on the phone they immediately asked for sensitive personal identification info. Bad business practices all around.

a nationally disgraced scam.... just look them up.... they spam "final" notices, do not identify themselves, send "checks" that are not checks, change their phone number when the heat gets too strong, and anything else their bottom feed, time waste, predatory scam brains can think of.... which is not much, the entire thing smells from a million miles away.... shame on anyone who has a anything to do with this truly loser group of fools

DO NOT FALL FOR THIS SCAM OF A COMPANY! This company is the worst company to work with. My experience with them had been nothing but awful. First, I was lied to about the price. I was told it would be $200 for the year for two years and then the third was free. Turns out, it’s $200 A MONTH. When I called them on this, I was told it was a “required service”. I then asked, “Is it required for a homeowner in the state of Utah?”. “Well, no it isn’t.” Not only was I lied to but the customer service rep had the worst attitude and treated me like I was stupid for not knowing their whole policy. He was so adamant that this is required only to find out, it’s not. He was obviously using scare tactics. How would I know the specifics when it was explained to me differently? Secondly, since we already paid the $200 monthly fee for July, I figured we might as well get our garbage disposal fixed since it crapped out on us within this month. I called, got a claim set up, and I had to call the service provider even though they tell you on the phone that they will call you. Annoying but okay. I called and got someone out within a couple of days. They got a quote estimate a couple of days later and sent it to this insurance group. I hadn’t heard anything so I called them and sent it over to them as well. I got a confirmation that the claim was received. Great! I get a call a few days later asking if the service had been completed. No? I called them back and they said they never received the quote. I explained that I already sent it and got confirmation but the first rep was adamant that it was never received. She then started to talk down to me so I asked her to check her attitude only for her to hang up on me. Not a single warning or anything. Usually, with GOOD customer service, you get a warning or two. Nope. She just hung up on me as if I was being verbally abusive. I wasn’t even yelling. I just asked her to please check her attitude. I called again and got someone else to help. He said the same thing that the claim was never received and again I explained I got a confirmation email. He tried blaming the service provider when clearly, the ball was in their court. I asked for him to verify the email so I could send it again but instead he went into the policy of the company. I just wanted the email so I interrupted him and he hung up on me. So I’ve been hung up twice now for nothing. I call a third time and got a nice representative who helped me and even sent the claim to a manager and put me in the queue for a callback from a manager. When I finally got ahead of a manager, he gave me his phone number and email. I tried several days getting in contact with him and I was ignored. Overall, their customer service reps are so rude and will find any excuse to hang up on you even though you did nothing wrong. This company will scam you for everything you’ve got. I will never use this company again and I strongly urge you to not do business with them either. I will be filing a formal complaint to the BBB asap.