InstructionkReviews of instructionk.com

My experience is nothing order never turned up. No contact details now way to ask where is my money I paid for order I'm sick of these companies and Facebook do nothing

Avoid! The jumper looked like it had been shrunk on a hot wash and would probably fit a size 8! When I emailed 'instructionk', I had a reply 'contact seller'. They are the seller!!!

Just received the jumper that I have ordered by following the link on Instagram. It's nothing like the video or pictures. Quality is so poor. They say its like cashmere feel . Rubbish. Sizing is also alarming . So disapp ointing. And check your bank account as they charged me £4 more then advertised. Miraculously got it back. It should not be allowed to trade.

I do not recommend. The jumper was advertised as one size fits all. It doesn't. The neck hole was so tiny I could just get my head through it, it wasn't off the shoulder as per description, it was so tight that when I lifted my arms all my stomach would show, so it was by no means slouchy, again as per description. I advised via instant messenger that I would be returning them, they tried to put me off saying it would be too expensive, they then tried to offer compensation of £3, then £5 when I declined. No mention of a returns address online so they were returned to the returns address on the package. Now they're saying I can't have a refund as I sent it to the wrong place and it should have gone to China. Taking it up with my bank now instead. Awful to deal with

Don't buy this! I honestly don't understand where the positive comments on Facebook are coming from, it must have been paid for or something! What I've received in the post is nothing like on the video and they wouldn't let me return it! It's impossible to wear. When I lift my one arm up my side and belly shows. The weirdest design ever!

Do not buy from this company Took ages to get the order over 3 weeks. I am really disappointed with this jumper. The pic shows its off the shoulder and over sized. The neck hoke is tiny and it barely goes past my waist. I am a size 12/14, so not huge. My 16 year old daughter is a tiny size 6 and it doesn't even fit her.

Do not buy from this company. Items received in good order, but unfortunately don't fit. Contacted for a return address and refund per their refunds policy. They've responded, but each time a different version of the same wording, basically, "sorry you're not satisfied with your order. Under the circumstance that we did not send the wrong goods, we cannot provide you with return and exchange services. If you need to return exchange we need to report and verify your problem to the after-sales department which will take a long time, therefore we recommend you keep the item". What's the point in having a returns policy then!!

Just received my order after waiting for a month. It is unbelievably poor quality and nothing like the photo!! It's supposed to be "off the shoulder" but the neck hole is so small there's no way it's going anyway. Can only imagine the hassle of trying to return it!