InstapageReviews of instapage.com

Pricing is off market. Pricing model is worse than other providers. Also, make significantly better offers to new customers than existing ones.

Pages load super slowly (which as a consumer, I would automatically click away), and the editing is not intuitive at all.

Super easy to edit and launch pages, but it has one huge flaw. When you work on a page, it does not auto-save. So if you work on page, leave your computer for a bit, comes back later - you have been logged out and all your work is lost. I have lost so much work because of this...

Overall on off the best landingpage builders out there. However i was cancelled my plan for 79$/month without further notice, now the price is 129$/month. Few different bugs in the builder itself as well.

As a paying customer, I experienced many bugs with the software. I tried to contact the support team multiple times. The first time, no solution was provided to the bug. The second time, a quick fix was provided, but quickly bugged again. The third time, I asked for a credit for all the time lost on our side dealing with this pressing issue. I was supposed to get a follow-up from management in 24 hours and I didn't. I asked for someone to call me and deal with this issue ASAP, and they told me they don't offer phone support at all.

Expensive, it keeps getting more and more expensive, when we started it was 39.99, than 79,99 now it's at 99.99. Way to expensive. It works nice and most things smooth but the price is just a bit out there. Their affiliate program pays 30% forever, they could cut the price with 30% too. That would have been great.

We have been with Instapage for a couple of years now and loved the platform. Unfortunately though, we have just had our pages all unpublished and configuration settings lost while Instapage transitions over to their new (more expensive) pricing structure. I appreciate the need to earn more but the transition has been handled extremely badly and created hours of additional work for us not to mention the lost leads from this experience. I am far from impressed and now shopping around for alternatives.

The tech itself if is pretty great, but the customer support is definitely lacking. Especially considering that they recently increased the fee for the tool. I've been trying to get a conversion tracking issue fixed - I've chatted with multiple reps and they provide conflicting information. I've requested phone support and they let me know that phone support is only available from 9pm PST to to 3am PST. I'm on central time. So the earliest I could talk to someone is 11pm. It makes no sense that they have customer phone support only available in the middle of the night. Really disappointed in the service right now.