Bill E.
When you get phone call telling you …
When you get phone call telling you that they can get my website to be the top 3 on a Google search, i was in. They fixed the disciplinary report with in a few couple days. That was 3 week's ago and ive tried to call several people. One called back and said there is no time limit on when i can achieve what i am paying for. $300 to start plus $200 each month until this slow process takes place. I asked about him working on my website [ tags, meta tags, google antalitics etc ] to get me to where i was promised. He said he could and to send him the info last Thursday. 7 days and i haven't heard back from him plus i reached out to him twice. I'm a very small business that $300 +200 monthly is a lot. I have outstanding ratings on yelp and Google. That's why they reached out and said this shouldn't take long at at. 30 days im actually lower then i was in July. Hoping things will get better. Philadelphia Massage Studio
Response from Instaboost MediaSep 14, 2017
Dear Mr. Engstrom, We are sorry to hear that your experience with us thus far has been less than satisfactory. We treat each clients business with the utmost respect whatever marketing plan they have. Which is why we have won numerous customer service awards. So we will have your personal account manager contact you immediately to resolve the issue and see what we can do to help you as quick as possible. Unfortunately when it comes to being listed on Google, the process is not an over night fix which is why we have a 90 day guarantee that your business will be ranked on Google. We have already fixed your online discrepancies and are diligently working hard to obtain first page rankings at the moment. Delving into your account further we do have you listed on the front page for multiple categories already, when your account manager calls you they will discuss your current ranking reports and make sure we are on track with your current marketing campaign. If you have any questions please call us or email us at [email protected]. Instaboost Media strives for five star service and we hope that you can re-evaluate your review once you see the progress that has been made already. With respect, Instaboost Media Support.