Sara
Trying to reach out to the customer…
Trying to reach out to the customer service or himself for so many times and I get no reaction, no reply, no nothing. Even via email one doesn’t get a response that they’ve received the request and will get back to you shortly. It’s so frustrating and I’m so annoyed. It doesn’t matter how many follower one has or describes himself in his bio as bestselling author if you treat your customers so poorly. I didn’t get the ebook nor did I wanted to purchase more than that. As well I contacted him right away again to ask for a refund, because I changed my mind. UPDATE 09th of August still have not received my refund !!! I got contacted right after this review and then nothing!!! I have sent so many messages and I’m being completely ignored!!
Response from Inside His MindAug 10, 2026
Hi Sara We sincerely apologize for the frustration and inconvenience this situation has caused. We’d like to clarify that your refund request has been taken care of and is being processed. We previously communicated that the refund would be completed within 10 business days, and we kindly ask that you allow that processing period to be completed. We also noticed that some of your emails were being filtered into our spam folder, which unfortunately prevented us from seeing and responding to your messages as promptly as we should have. We apologize for the communication gap and understand how frustrating that must have been, especially when you were expecting an update. Please rest assured that your request has been addressed, and we appreciate your patience while the refund is being finalized. Thank you for your understanding.




