ins.comReviews of ins.com

It’s been two weeks since I wrote about an item I received with a broken zipper. Customer service is non existent. Do not buy!

The companies product is not the quality that shows on the marketing advertisement, and it came with no return label or invoice to return it. When I emailed them asking for a return label and invoice I received a reply stating someone would contact me shortly. No one ever did. The company is Bogus.

DO NOT BUY FROM THIS AWFUL COMPANY! I ordered a coat which looked fabulous on line. What I’ve received bears no resemblance to the picture. Cheap cheap fabric. Poor make. I WANT MY MONEY BACK but I’m getting nowhere with trying to return it. I’ve been emailing their service email for a return label but the emails all fail. I have sent at least 10 of them with no joy.There is no website when I search for them. APPALLING ZERO SERVICE. Please NEVER buy from this company.

DO NOT order from them-terrible The $9.99 'mystery box was a cheap flimsy tee shirt. When you go to the website and click on track my item, you get a link to some kind social network. This crap all comes from China, if I had checked into it more, I would NEVER have bought it. Beward, a SUPER SCAM.

Only chose one star because I couldn't choose zero. The product I received is poorly made and not the quality that is pictured online. I asked to return; they responded immediately and asked for pictures, which I sent. Then no response whatsoever for three weeks. I would be willing to retract my negative review if they would respond and let me return the product.

Ordered 3 weeks ago, paid for the rush shipping due to my birthday party coming up. Still have not received my order. Tried emailing, but it was returned undeliverable. Tried to go to the portal and it states it will be coming soon. The last email I received over a week ago states my order has been shipped, but there has been no update since then. DO NOT BUY FROM THIS COMPANY.

I recently placed an order and it’s been 2 weeks and I have not received it. They sent me a tracking number which is not recognized by FEDEX and I have tried multiple times to contact the company but so far no one has bothered to respond to me!!!!! If there was a way for me to give this sham of a company a negative star I would but in order to continue with my review I had to give “a star”🤯!

Sends out "We want to hear from you but never responds. What a crock! Ordered one size and then they send a totally different size. Buyer beware!! SCAM SCAM SCAM! On top of that still haven't received my order!