ins.comReviews of ins.com

I ordered two shirts and one of the shirts came in the mail with a black stain on the front of the shirt and I'm having to wash them right as I got the shirts because they smell worn like body odor .but hey don't listen to me go ahead order something and figure it out yourself .goodluck

Just received an awful looking sweater nothing like I thought I ordered that bad I thought they had sent wrong item. Was going to try and contact them but reading reviews ( wish I had read before ordering) I don’t see any point as it looks like a losing battle. Please don’t order from this company ever

These are crooks running an off-shore illegal business. Do not fall for their beautifully photographed clothes. If you order, as I did, you will receive something similar in type but cheap, flimsy, badly sewn, and of zero quality. To return 3 items would cost me $53 to mail to their returns site in Canada, also a $21 restocking fee. I have decided to donate the goods to the Goodwill and eat the $139 loss I already incurred. The worst part, worse than the clothes, was the NASTY customer service. Rip-offs. Sad, shameful, horrible people. Filing a complaint with the U.S. Dept. of Commerce and the BBB. PLEASE do not do business with them.

I purchased a sweater from this fraud company,item nothing like pictured,stuff packed in the tinest pacel, garbage can't even say quality,cost $65.00 having a nightmare to get my money back.Dont waste time ordering from these crooks

This is the worst company and the clothes are overwhelmingly cheap. I ordered a dress that looked NOTHING like the one on the site. It looked like a rag a sumo wrestler uses. It was clearly used, defective and deformed. Above all else, you have to pay to return it at your own expense, they deduct a restocking fee and they only give you store credit. In addition, they want photos of the item. Really? You and you're company are not that important! Who the hell would re-order anything from them after receiving a piece of junk. This is fraud at its highest level. I'm sure everyone who works there are crooks. I am disputing this charge with my credit card company.

This company has poor business practices. If you want to return, they don't respond. If they do respond they never send you the info for where to return it. Also, I never got a refund. I did some research, and their address is in a warehouse with nobody there. Their products are made in China, and they make their cheap-ass products look nicer than they are. DO NOT BUY FROM THESE RIP-OFFS. YOU HAVE NO RECOURSE IF SOMETHING IS WRONG!

Do not buy from them. The items I purchased were not only poorly made but the straps on the shirt were sawn in different places, instead of shoulder straps it has over the neck straps. Also I didn't realize that when they send me my order verification email they didn't provide me with a order number. I tried contacting them I got 1 email with a link to get a refund but without the order number I can't get my refund. I emailed them like 8 times and they just stopped answering my emails to provide me with the original order number. Now I'm stuck with items I will not wear. So I have to figure out how to get the refund and they can take their shirts back.

I have never seen a more unprofessional company in my life. I've been trying to get a refund on an item. I included an item number and description as requested. Response from site that it's an incorrect. I've screen shot the item and sent several emails and texts without any response. I will be contacting my back to dispute the charge. FYI it's almost 30 days in which time, no refund will be granted. Gonna report them to the Better Business Bureau as well. If I could give them a 0 I would have. I'm fed up with the nonsense!!