Avoid avoid avoid , bought something from them which I decided within a few hours that I no longer wanted policy stated as ling as it had not been dispatched could cancel order and receive full refund . Customer service answered saying within the hour it had been dispatched. Received item was smaller than advertised requested to return with 14 days as per policy and they refused to give me address or refund
SC
Sonia C.
Comfy stretch shorty dress - awful
Bought a dress that was supposed to be supportive with shorts underneath, stretchy enough to use the toilet without undressing. Absolutely awful fit, cheap product. When I asked for a refund they said it would cost too much and I struggled over about 10 messages to get a part refund of £7. Avoid.
LM
Lee M.
Ultimate Paint RestorerBuy 1 Get 1…
Ultimate Paint RestorerBuy 1 Get 1 Free(2 Pcs)🔥_High-density sponge.
bought this item on the special offer amd charged me double of what item said it was and messaged them and got a ⅓ of my money back and when I said I wanted to cancel item they said item had already been dispatched (which it had not till a week later) and said that when I receive item message them to send item back for a refund so received item and a dozen emails later without no reply I still have item that I wish to return so would definitely avoid this shambles of a company and bottles I received are 5ml x2 for over £10 what a scam
MS
Mrs S.
Ordered something from this company…
Ordered something from this company back in November and it didn't arrive.
Although it appears to be a problem with Royal Mail leaving it outside my door, despite me being home, not leaving a missed you card and then the company informing me 4 days later it had been safely delivered???
When I tried to make a claim through RM, it has to come from company as outside of UK and wont entertain a claim otherwise, this company don't care and have said there's nothing they can do.
BAD WAY TO DO BUSINESS
NA
Nat
Definitely do not order from these
Definitely do not order from these. First, they quote you an amount and then charge more and hope you won’t notice. When you bring it up they blame it on a technical fault. The goods take a month to arrive and are terrible quality. Before they arrived I asked to cancel and requested a refund three times but they refused. I’ll now have to raise this with my bank. Please don’t buy from them.
CD
Claire D.
Absolutely shocking experience
Absolutely shocking experience! After seeing an advert on Facebook, I decided to buy some stocking fillers for my children-mythical dragons, and a whirling wonder fidget. As soon as pressed pay on PayPal, they charged me an extra £7. I complained, and they refunded me. I then asked for the order to be cancelled, and they ignored me and sent it anyway. The order was initially sent from the US, and after about 5 weeks, it got lost. They then sent me a new order from China. The products arrived after about 7 weeks, and the quality is awful. All products are smaller than expected, the fidgets are unusable as they catch you fingers when moving. The dragons are ok,despite being poor quality, but tiny and don’t fit back in the eggs once you take them out. Within 24 hours, the end of the tail fell off! I am currently in dispute with them about partial refunds. The most they will currently give me is £11, when I spent £37! Their argument is that the warehouse sent me the correct products. This isn’t the issue, the issue is that they are only fit for the bin! Definite scam artists with terrible products. Avoid at all costs!
DS
Deborah S.
Absolutely diabolical
Absolutely diabolical. Ordered a Christmas present back in October. According to tracking it arrived in the UK end of November and the tracking ends there. Contacted the company and the tracking service and heard nothing back whatsoever. Cannot contact the UK based ‘shipping partner’ as no idea which company it is. Buyer beware.
SA
sandiebelton
Scam scam scam
Scam scam scam
Ordered in nov - 3 dragons - all they do is tell me to be patient - after giving me a 5 day lead time - they refuse requests for cancellation or refunds
The company site says it’s a family firm in USA but all the coms and the tracking are Chinese based - I’m an idiot for buying before researching - don’t be an idiot like me and steer clear