Andy P.
Will my"End of Life Planner" arrive in time?!!
I ordered an "End of Life Planner" on 10th Oct, paid for via PayPal. My order showed a total to pay but then additional charges were added when the PayPal receipt was issued, which I queried and received an automated response stating the overcharge was an error and a refund was being processed - I'm still waiting!! There was no indication when I placed my order that it was being shipped from the USA - tracking information states order being "processed in place of origin" (which is Des Moines, USA) on 11/10/25 . It was eventually"Shipped" on 13/10/25 and has been routed via Phoenix,USA (15/10/25) Item has "Arrived at customs of USA" (18/10/25) and today is "Being inspected at Customs of USA" (21/10/25) - so eleven days since my order and it hasn't even left the USA yet!! With the initial overcharge combined with the length of time it is taking to ship my order, I would definitely not recommend this company if you are placing an urgent order for goods and would advise you to carefully review your invoice and receipt for extra unplanned charges"made in error". I will update this review if and when my order finally arrives....