InnouttowingReviews of innouttowing.com

After seeing the owner Scott on tictok I would not recommend. He has conducted business while live, has used racial slurs, and talks very sexual. Also after researching most of his DOT according to state records have been revoked and insurance isnt valid. It seems as Mr.Scott Bailey needs to get his business legit before any tows being the customer will be the one to bare the responsibility of his negligence if something were to happen. Do your research. Ill choose a different tow company in the future.

Wife called this company not know much about rules of towing. She was told it was illegal to change a tire on the side of the freeway. It's not according to the WTA. They told her they had to take her back to there shop once the car was on the tow truck. The driver stopped at the Mobile station right off the freeway but the owner told him know. That he had to come back to the yard with it towing the car 10 miles for a simple tire change. Then charged her for a tow and tire change. The only good thing was the driver was very polite. If I were you I would never call this place. They are not part of the Wisconsin Tow Association. They rip people off.

Horrible service. Careless, rude, ILLEGALY TOWING CARS. I had the unfortunate experience of dealing with this towing company, and I can confidently say it was one of the worst service encounters I’ve ever had. My car was towed unexpectedly, and when I reached out for assistance, I was met with a level of unprofessionalism that is simply unacceptable. First, when I called for help in locating my vehicle, the representative was utterly unhelpful and dismissive. Instead of providing any semblance of guidance, I was met with vague responses and a complete lack of concern for my situation. It was as if my distress was an inconvenience to them. What made matters worse was when I asked for their name — perhaps to verify their credentials or file a complaint — I was met with an evasive attitude. Seriously, how hard is it to provide your name? It’s practically a basic courtesy, but they refused to be straightforward, leaving me feeling like I was dealing with a shady operation rather than a legitimate towing service. If you're considering using this towing company, think again! Their lack of professionalism, poor customer service, and unwillingness to support stranded customers is alarming. There are countless other companies out there that prioritize their customers and operate with transparency. Save yourself the headache and steer clear of this one!