Inked GamingReviews of inkedgaming.com

Response from Inked GamingOct 16, 2023

Hi Chris, Thank you for sharing your experience with our Supply Drop subscription service. We appreciate your feedback and apologize that your recent box didn't meet your expectations. The nature of subscription boxes can sometimes lead to variations in the content received, which is why we offer different tiers to cater to varying preferences. We understand your desire for unique and artistically inspired items and agree that these should be at the heart of what we offer. Your feedback is valuable to us as it helps us improve the experience for our subscribers. We're always working to refine our box offerings and provide a diverse range of exciting and exclusive products in every tier. If you have any specific concerns about your recent Supply Drop or suggestions on what you'd like to see in future boxes, please feel free to reach out to our team at [email protected]. We would be happy to assist and gather your input. Thank you for being a part of our community, and we hope to make your future experiences more aligned with your expectations. Take care, Team Inked

Response from Inked GamingOct 16, 2023

Hi Dustin, We appreciate your feedback regarding your recent order and the delivery time frame. We understand your concern about the delivery duration and apologize for any inconvenience you experienced. The production and shipping timelines we provide are an estimate, and we do aim to deliver within that timeframe. However, certain factors outside of our control can occasionally lead to longer shipping durations with the carriers. We're sorry for any frustration this may have caused. Your comments about your interaction with our customer service team are valuable to us. We are continuously working to enhance our customer support and improve response times to better serve our customers. If there are any specific issues or questions you'd like to discuss regarding your order, please don't hesitate to contact us at [email protected]. We're here to help resolve any concerns you may have. Thank you for your understanding and patience. We hope to provide a smoother experience for your future orders. Take care, Team Inked

Response from Inked GamingSep 18, 2023

Hi Quinton, Thank you for sharing your thoughts with us regarding your recent experience with our product. We apologize if your experience with the box didn't meet your expectations in terms of value. We appreciate your feedback, as it helps us continue to improve our offerings. Your satisfaction is essential to us, and we take your comments seriously. We hope you'll give us another chance with your next box. If you have any specific feedback or suggestions on how we can make your experience better, please feel free to share. Your input is highly valuable to us. If you ever have any questions or concerns, please don't hesitate to reach out to our customer service team. We're here to assist you and ensure you have a more satisfying experience next time. Thank you for considering giving us another opportunity to serve you better. Take care, Team Inked

Response from Inked GamingJun 30, 2023

Hi Garrett, Thank you for your feedback and bringing this matter to our attention. We're sorry to hear that you experienced issues with the print quality on the mat, mat bag, and dice bag that you received. We apologize for any disappointment or inconvenience this may have caused. We strive to maintain high standards when it comes to print quality, and we appreciate you bringing this to our attention. We will investigate the matter further to ensure that our printing processes meet our quality control standards. Your feedback helps us improve our products and services. We value your satisfaction and would like the opportunity to make things right. Please reach out to our customer support team at [email protected] with your order information and details about the specific items that had the blurry print. We'll do our best to address the issue and provide a resolution for you. Thank you for your understanding and for giving us the opportunity to improve. We appreciate your support and hope to have the chance to exceed your expectations in the future. Take care, Team Inked

Response from Inked GamingJun 21, 2023

Hi Jonathan, Thank you for taking the time to share your feedback. We sincerely apologize if the value of the product did not fully meet your expectations. We always strive to ensure that our products provide excellent value for the amount paid. If you believe there was an error in the valuation of your box, please reach out to our support team at [email protected]. We will be happy to review your specific order details and address any concerns. We appreciate your suggestions for improvements, especially regarding the inclusion of the precon deck. Your feedback is important to us, and we will take it into consideration as we continue to refine and enhance our supply drops. We understand your frustration with the shipping time, and we apologize for any inconvenience caused. We are continually working to optimize our shipping processes to provide a faster and more efficient service. We are glad to hear that you had some decent pulls from the boosters, even though luck played a role. We hope that this positive aspect added some enjoyment to your experience. Thank you again for your valuable feedback. We appreciate your support and the opportunity to address your concerns. If there's anything else we can assist you with or if you have further suggestions, please feel free to reach out. Take care, Team Inked

Response from Inked GamingJun 7, 2023

Hi Jacob, Thank you for taking the time to share your feedback regarding your recent purchase from Inked Gaming. We appreciate your honesty and apologize for any inconvenience caused by the quality issues you experienced with the playmat. We strive to maintain high standards of both print quality and product durability, so we're genuinely sorry to hear about the tear along the edge stitching. This is certainly not the level of quality we aim to deliver. We would like to investigate this matter further to better understand the issue and find a suitable solution for you. To assist you promptly and efficiently, we kindly request that you reach out to our dedicated support team via email at [email protected]. Please provide us with your order details, along with any relevant photos or additional information regarding the tear on the edge stitching. This will enable us to address the issue comprehensively and work towards a resolution that meets your expectations. Once again, we apologize for any disappointment caused, but we're glad to know that the printing quality met your expectations. Your satisfaction is important to us, and we genuinely appreciate your willingness to help us improve by bringing this matter to our attention. We look forward to hearing from you and assisting you further. Take care, Team Inked