InGenius PrepReviews of ingeniusprep.com

My experience with InGenius has been deeply disappointing, particularly in the way the InGenius Prep management team handled a dispute after concerns were raised. Several important questions remained unanswered, including why a coach declined to revise application essays despite our requests and why the coach became unavailable during a critical period immediately before application deadlines. Delays, inconsistent communication, and a lack of meaningful follow-through added unnecessary stress to an already difficult situation for my family. If your family has had a similar experience with InGenius, I would welcome hearing your story. I am interested in connecting with other families who may have encountered similar issues. By sharing information and experiences, we may be able to identify common patterns, better understand available remedies, and help future families make more informed decisions. My case has been documented through the Better Business Bureau and the Connecticut Department of Consumer Protection, where interested readers may review the available records for additional context. If other families believe their experiences may be relevant, I encourage them to consider documenting their experiences through appropriate public review or consumer-protection channels so that future families can access a broader record of information when evaluating their options. I intend to pursue available legal remedies to protect my rights and to seek an appropriate resolution. Disclaimer: This statement reflects only my family's personal experience and opinions. It is not intended as a legal conclusion or a representation of every client's experience with InGenius. Other families may have had different experiences. Readers are encouraged to conduct their own research and reach their own conclusions.

I am a parent and do not recommend this company for college admissions whatsoever. During the middle of application season, my child emailed their former admissions officer (FAO) to ask for advice, and the emails kept bouncing back. Strange since we had been in touch with the FAO fairly recently. We later found out that this employee left the company and we never received a proper explanation. Same thing happened with their graduate coach (GC) later on. We found it very disrespectful that the company did not give us advance notice during the busy application season. Seems like IGP has high employee turnover in general, which reflects in their lack of commitment to students. Moreover, I found the advice we were given to be generic and unhelpful - my child could have done the same level of work on their own. InGenius Prep preys on anxious parents to purchase expensive packages with limited results. Absolutely not worth the money.

This company focuses on marketing and as salesmen, not on quality service. Their counselors quality vary greatly, with inconsistent quality for their writing counselors and FOAs alike. The FOAs especially are lazier and more inexperienced with little to no mentorship on application materials even though their one job description is to be strategic advisors to maximize the applications. The writing counselors don’t offer anything beyond simple edits, but their services charge more than industry standards. They also switched counselors with us many times which worsened the issue further, and the last set of counselors/FOAs only met with us once a week and once per 3 months respectively. Even with inexperienced counselors, it’s one thing if they are inexperienced and they let us know, but Ingenius will present them as the “best they know” and you won’t find out until weeks later because they only do 1 meeting per week at best. Very inflexible, and with the many counselors they had us switch, the inexperience ones were not only under qualified but also lazy and won’t put in the effort to even have basic communication unless you constantly check in. Some counselors also have full time jobs, leaving little time nor flexibility and the company will not let you know in advance that they are part time. Overall, the experience was subpar with a high price tag. Find local based American counselor/strategists instead, 1/4 of ingenius’s price tag and 4x better quality with more individual attention to students. I’d give -5 stars if I could.

Hired them to help for my college application. It turned out to be a huge and expensive mistake. Their main goal was to throw you into a "safe" school as soon as possible. Their role was very limited sometimes detrimental. Never again!

I paid InGenius Prep to help my son with the college admission process. He started working with InGenius in June, prior to his senior year. They helped him make his college list. They helped him apply to 5 colleges. He was denied at all 5 colleges (0/5). The stats on their website are false. The only thing of value they did was to edit his Common App personal essay. I could have hired someone specifically for that purpose for much less. It was a complete waste of money. I should have just stayed with the school counselor. He had better outcomes. Disappointed (Updated) the response states that he was accepted into 2 of the 5 schools InGenius Prep helped him with, which is incorrect. He was accepted into 0 of the 5 InGenius helped him with. The only 2 schools he was accepted into were schools he applied to without InGenius' help and they are schools that essentially accept all students from his high school. I do not appreciate the deception. If you are going to reply to my review, please include accurate information.

I recently met a former ingenious prep employee and realized that I should go back and put a more rational closure to this incidence so that whoever saw this review can have more leverages before preceding their service. I also felt that the amount of refund I received was not fair as I got into zero grad program after dealing with all the issues. My time, mental effort wasted deserved way more. I was really just wanting to putting an end to the whole situation. If you are choosing their service, you need to be aware of the following: 1. Your are not only paying for the expertise and experience of their mentors. You are also paying for the operational cost of this whole company. 2. You will be forced to follow all the rules, such as signing contracts to forfeit your right to demand refund if you are applying to school that they considered are out of your league based on your GPA. 3. The mentors don’t get pay for what they deserve. If you are lucky you will meet a responsible mentors that will be supportive and caring throughout the whole process despite their low compensation. If not, you are screwed like me. 4. Have low expectations for the “progress coordinator”. They usually have very limited knowledge about the whole application process. They know the“process” by the book, but don’t expect them have the proper experience and communicate skill to actually coordinate and delegate the tasks. The existence of this role is to slowdown your goal not expedite. They really didn’t do much besides stayed entitled under their title. Lastly, best of luck to everyone that’s going thru the application process. Trust your gut! Don’t buy into the glorified marketing scam companies sell to you. Choose wisely not mindlessly.

Terrible experience. The personal rep focused on upselling; that was her solution to everything. She also misrepresented the credentials of the 'Harvard' admissions counsellor on staff. (Spoiler alert: the counsellor's linked-in account showed no such position.) The counsellor refused to read the personal information that the rep asked us to put together. She spent most of the session name-dropping and presented herself as an admissions counsellor for Columbia. (Spoiler alert: she didn't hold that position either, Although a/c to LinkedIn, she did do some work at Columbia in a different capacity.) They voluntarily refunded our money; I guess that says everything. But the refund process was odd. They asked for direct banking info as they are not allowed to refund on cc or mail a cheque out of the US. Sadly, they were recommended by a trusted university, which is why we went with them. They were absolutely no help and caused a lot of unnecessary stress with the admissions process. Do not recommend at all. Save your money.

We used Ingenius Prep. We interviewed many many companies and thought we had chosen the right one. Clearly we were wrong. The counselors have been extremely inattentive, I don’t feel like they are invested in our daughter at all. They just assign a bunch of videos and haven’t checked in with her at all. I’ve tried to reach out to other people in the company to express our dismay, but nobody gets back to us. There’s literally no way to get a hold of anybody other than emails which they ignore. Save yourself some money and do not go with this company