InfograpifyReviews of infograpify.com

Response from InfograpifySep 28, 2021

Hi M Saad, Thank you for your feedback, and we are very sorry for the inconvenience that this has caused you. Sometimes it happens when: The customer creates an account with a different email than the one used at checkout (we have a note in the sign-up form, for reference) Once the customer creates an account, sometimes he/she forgets to activate the email. Once you use the same email and you confirm your account, you should be ready to go. To rectify this, we have sent you a direct message through your email. Please check your inbox. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process so that we do not make the same error again. Please, do not hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Kim Infograpify

Response from InfograpifySep 27, 2021

Hi Ravi, Thank you for your feedback, and we are very sorry for the inconvenience that this has caused you. Sometimes it happens when: The customer creates an account with a different email than the one used at checkout (we have a note in the sign-up form, for reference) Once the customer creates an account, sometimes he/she forgets to activate the email. Once you use the same email and you confirm your account, you should be ready to go. To rectify this, we have sent you a direct message through your email. Please check your inbox. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process so that we do not make the same error again. Please, do not hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Kim Infograpify

Response from InfograpifyAug 21, 2021

Hi Gotuaco, We are very sorry for this inconvenience that it has caused you. We figured that our last message to you did not go through and got stuck in the mid-mail server. We wanted to let you know that your transaction is still pending from your bank's side. Please check it with your financial institution so you may proceed with the payment or place another order again. Please let us know if you have any questions or clarifications 🙏 Kim

Response from InfograpifyJun 12, 2021

Hi Tatiana, We are so sorry for this inconvenience that it has caused you. Please know that we do not have a Trial-Offer. You might have mistaken us for another website. We are very confident of our product and we are always here so you can take advantage of all the templates in our website. As for the refund, we will not be able to process that as the account is active and these are digital goods that we can no longer retrieve. Please, let us know if you have any questions. We are just an email away! Kim Infograpify

Response from InfograpifyApr 22, 2021

Hi Nuno, We are so sorry for this trouble. We can confirm that we have sent several replies to your email and eventually this was sorted out by your bank. There are times that the amount is set to pending status from your banks side as a way of protecting the buyer and as a result, the order has not been completed. Please do not hesitate to message us if you have any questions or concerns. We are here for you. Kim Infograpify

Response from InfograpifyDec 17, 2020

Hello David, we thank you for your purchase and for choosing Infograpify. Due to high level of orders we are taking up to 24hrs to reply. We thank you for your patience. However, according to our system the account invitation was sent to your email (the one you used to make the transaction) please, make sure to activate your account first and then you may set up your password. One of our representatives is looking at your order to provide further help. Thank you for your purchase and for choosing Infograpify.