InfinitikloudReviews of infinitikloud.com

Response from InfinitikloudMar 1, 2021

Hi Howard! We appreciate you for sharing your feedback. We’re sorry your experience didn’t match your expectations and for the shipping delay caused by the current global events. It was an uncommon instance and we’ll do better in the future. In order to help us understand where things went wrong and to offer the best solution, I would like you to reach out to our 24/7 customer support at https://support.infinitikloud.com/hc/en-us. You can also visit this link for our helpful article regarding your concern: https://support.infinitikloud.com/hc/en-us/articles/360016946840-How-do-I-use-my-InfinitiKloud-. We value your feedback, talk to you soon.

Response from InfinitikloudMar 1, 2021

Hi Edward! Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. The InfinitiKloud products are made to backup and secure files from your computer and smartphones. For the complete downloadable instructions on how to use it, please do visit this link: https://support.infinitikloud.com/hc/en-us/articles/360016946840-How-do-I-use-my-InfinitiKloud-. Our company values customer satisfaction as a top priority. You have nothing to worry about us as we offer a full 30-day money-back guarantee if you are not satisfied with your product so long as your order is in good/same condition, within 30 days from the day that you received the order, please reach out to us at https://www.infinitikloud.com/download-app.html.

Response from InfinitikloudFeb 15, 2021

Hi Andrew! We really appreciate you for taking the time to write to us. I wanted to let you know how sorry we are that you went through that challenging experience. We want to learn more about the situation of your order and how we can make things right. Our customer service team is available 24/7 at https://support.infinitikloud.com/ for us to get started.

Response from InfinitikloudMar 2, 2021

Hello Heather! First of all, we appreciate your honest review. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we want to make sure that we deliver the best service possible to every one of our customers. Kindly reach out to our 24/7 customer support at https://support.infinitikloud.com/hc/en-us for us to locate your order and assist you further as we go along with the best solution that will work for you. Also, the InfinitiKloud software doesn't upload your files online/cloud server. All files that are backed up by the InfinitiKloud will only be stored in your InfinitiKloud device. Kindly visit this link for our helpful article regarding your concern: https://support.infinitikloud.com/hc/en-us/articles/360016946840-How-do-I-use-my-InfinitiKloud-.

Response from InfinitikloudFeb 15, 2021

Hi Leanne! Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a tough experience. We’d love to resolve this as quickly as possible and find a solution that works for you. Please reach out to our 24/7 customer service support at https://support.infinitikloud.com/ so that we can provide you assistance right away.

Response from InfinitikloudMar 1, 2021

Hello Kegan! We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Nevertheless, you can visit this link for the full downloadable instructions guide of your InfinitiKloud unit: https://www.infinitikloud.com/download-app.html. You can also reach out to our 24/7 customer service team if you have further concerns regarding your orderhttps://support.infinitikloud.com/hc/en-us. Again, thank you for your time and feedback.

Response from InfinitikloudFeb 15, 2021

Hello Ginetta! Thanks for sharing your honest feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we believe that we can do better. Our 24/7 customer service team can help you and enlighten you on how to maximize the features of the said product. Our company values customer satisfaction as a top priority. You have nothing to worry about us as we offer a full 30-day money-back guarantee if you are not satisfied with your unit. We can be contacted at https://support.infinitikloud.com/. You can also visit this helpful article: https://support.infinitikloud.com/hc/en-us/articles/360016946840-How-do-I-use-my-InfinitiKloud-.

Response from InfinitikloudFeb 15, 2021

Hi Mark! I'm sorry to learn that you haven't received your order. Keeping our customers happy is our number one priority and I’d like to ask you for another chance for us to provide you the best resolution path. Please reach out to our 24/7 customer service team at https://support.infinitikloud.com/ at your most convenient time. Thank you.