InfinitikloudReviews of infinitikloud.com

It's a scam. Took over 4 weeks before they actually started their shipping process (but only AFTER l contacted them about no update or tracking information sent to me. Numerous attempts to get answers but the same speech about being apologetic and be patient doesn't cut it when you are hung up to dry. Still haven't received the product but l will get something else that will actually be delivered, but l plan to be a pain and continue to give them a hard time for as long as it takes.

absolute piece of crap with no customer service. took 3 months to get it and when i tried to use it to upload files onto new computer i was told i needed to get the new upgrade as this one will not work tried customer service they hung up twice and finally confessed they were jus a service center and were looking up directions online and had no idea what the product even was... after 5-6 calls and being very nasty the solution they had was... we will send you a new one....

This is what I noticed based on my research. Companies make a bad, cheap, or fake item. The put up a website using daft "applying discounts" and other highly exaggerated marketing gimmicks. They then set up their own range of websites pretending to be independent review sites (or pay fake review sites to rate their products) and which rate their own product as a top product. They pay google ads or similar is used to bring those websites to the top pf search engines when people search for their products. They sometimes compare their products within the reviews to other bad products that they also own or sell, just in case someone buys those instead. When they see bad reviews on websites, they copy paste stock nice polite responses, just in case that might persuade a couple more people to ignore the bad review and carry on buying. Lesson is to use ratings from *respectable established* independent review website, forget anything that is a google ad, and consider buying an establish product brand if you wish to remove the risk. I am sure you can decide how much of the above relates to this product.

It is now the end of April. This company has £100 of my money for defective goods which were returned to them. They are great at promising to sort things out and promised me a voucher to spend on their DFYdaily.com site but they can't even manage to do this! Apparently it is still being dealt with by another department. They rely on people being worn down and just giving in. Shocking! No doubt they will reply to this review with a promise to deal with the issue. The trouble is they simply never do.

I specifically ordered this to use with my iPhone. Not a computer. When I received it the connectors do not work on phone, only laptops. I called twice and spoke to 2 people from the Philippines, who just kept repeating the narrative they were taught, so no help at all in customer service. Apparently, the company just lies about what they are selling you and then hangs you out to dry. DO NOT BUY. Too bad, it was a good idea. I guess the Photo Stick is the way to get the job done.

I cannot review the product because it never arrived. Ordered in mid January for deliver to Sydney, Australia by mid February it had apparently traveled to Germany for some unaccountable reason and here the tracking information stopped. I was initially sympathetic to covid related delays but less so as time extended. I kept all my contact with them civil while expressing my frustration and disappointment. I rejected a 20% discount and requested a full refund. I was then offered a 30% discount, again rejected. Mid April with no further tracking since Frankfurt I demanded a full refund. To my surprise (given this and other forums) they agreed AND a full refund hit my C/card on April15th. My conclusion, not a scam, but undoubtedly the worst possible delivery logistics imaginable. As for the actual product, no idea!

Why did I not read this before trying to purchase one. Ordered end of March. Alarm bells should have sounded when i did not receive confirmation email of payment. Thats £60 gone.

I ordered 1 infinitkloud on 10th January after doing reviews on its reliability. The first in the top 10 was the Infinitkloud. Have emailed support many times and have always had same response. Covid, transport etc received a 20% discount and now am offered free postage. Last email said "rest assured it is on its way to you" but no refund of postage yet. It landed in Sydney Australia on 8th February before ending up in Germany on 11th and has not moved from that date. The support team has been on the ball , but where is my Infinitkloud. Have had 2 tickets raised now. Unhappy. Did advise them that I would cancel order if a definate answer was not received by 31st March and I could see it was actually on its UPDATE IT ARRIVED TODAY