InfinitikloudReviews of infinitikloud.com

Oder placed on June 22, 2021. It is now July 13, 2021 and have not received the order. Was informed the product is on Backorder. Was not informed as to the Backorder information and no Shipment/Tracking#. July 13, 2021, called InfinitiKloud to CANCEL the order and to REFUND my Credit Card due to landslide undesirable customer reviews online. July 13, 2021 - InfinitiKloud to REFUND. That's yet to be seen.

Very frustrating to see that the most important "first step" is entering your product key or activation code. (Please don't tell me it's my "order number"...because it is not). Neither were included in my order. I haven't received a response to my emails either. Hoping someone can assist.

I ordered the infinitkloud wireless device after reading both their advertisements and some excellent reviews, how I wish I had seen the proper reviews first. I did receive the device but it never worked properly, I contacted customer services numerous times and to be fair they did try to help. Eventually my device stopped working altogether, I had paid for insurance and was promised a replacement FOC, this was on 9/6/21, should have arrived in a week. Still waiting I'm sorry to say, I have contacted them several times they just continually say the affair is still being reviewed. I have sent them copies of their own e mail promising a replacement but still no joy. I have always found American companies to be very fair in the past but sorry to say infinitkloud have tarnished this image somewhat.

It is four weeks since this outfit took my money. I have contacted them three times. THIS IS A SCAM Do not trust them This company responded on 'trustpilot' and as before they Lie. They say they cannot locate my order ... when I contact the Chat the order is located straight away. When pressed this outfit cannot give any timeframe for shipping ... it could be months. I have talked to them four times now. They are liars. If you go on to the website and order this stick it confirms it is in stock - they have no stock! They will take your money and never deliver.

The 64gb infinitiKloud charge worked fine when I first received it. When I went to do my next update I had to get a compulsory update. Since then it has stopped working properly. Hopeless. Nobody should buy one and get just one backup out of it! Customer service was sympathetic but did nothing else, like send me a new one at a reduced price for example. Gazza Adelaide

Total scam. They have other pages on Google that claim to be an honest review, it's them writing it. The only honest review about this company and it's invisible product is here. Why don't the authorities just shut them down.

Scam. Only after hitting the purchase button did it say that delivery time would be 2-3 months which is too long for my requirements. Wish I'd looked at reviews before proceeding.

I purchased one infinitikloud backup device, which I did receive. Subsequently two more unordered ones arrived at my address and charges showed on my CC statment on 1/1/2021. I called customer service and explined I received the items, did not order them, and did not want them. The gentleman with whom I spoke said to return them, keep a record of the return shipping(at my expense even though it was Infinitikloud's error) and check back if the refund doe not apper on mt CC statements. I erturned thewm vi UPS on 19 Feb 2021 with an expected delivery date of 22 Feb 2021 and to date, no refund has occurred. I spoke with the CC company today and was told to try gain with the vendor and if not satified to file a dispute. I'm presuming that the unorderd shipments were an honest mistake and will call Infinitikloud again, even though the CSR wih who I spoke very clearly made it sound like I was in the wrong and reluctantly agrred that I would be refunded when the goods were returned. I'm also presuming that they have been delivered by now and through disorganization on Infinitikloud's part, my refund has not occurred. At this point I'm sorry I ever got involved with this copany and if the opportunity arises among my friends and/or acquaintences, I shall strongly encourage them to steer clear of this company. I regret not having just disputed the charges initially. It would have been quicker and I would not be out $10.19 for return shipping and would not have been made to feel guilty about the whole mess. And, according to UPS, the package was picked up im Wayne, NJ on March 2nd, 2021. It would seem that there has been ample time to process the refund. If my call to Infinitikloud omorrow, 5/10/21 is not satisfactory I shall take Citibanks advice and file disputes on the charges. I'm a patient person but this has gone on way too long! Thank you, Robert F Boysen