Marcia
I found the site relatively easy use
I found the site relatively easy use, it worked first time for me but not for my Daughter-in-law. My Arrival card email came on the day stated and the link for my eVOA was very easy to get and use.

Indonesia-Portal.com is an online intermediary service in Arrival Card and e-VOA applications, providing a simple, convenient and guided application process from start to finish.Our team helps customers complete their information accurately, reviews submitted details and provides clear guidance throughout the application process. Our goal is to make preparing the required travel documentation for Indonesia as straightforward and hassle-free as possible.
Indonesia Portal (indonesia-portal.com) has 39 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Marcia
I found the site relatively easy use, it worked first time for me but not for my Daughter-in-law. My Arrival card email came on the day stated and the link for my eVOA was very easy to get and use.
Lukas
So far, so good, but we haven't received the Visit Stay Permit by email like our friends did. We paid for the visa upon arrival at the immigration counter.
Response from Indonesia PortalOct 20, 2026
Thank you for sharing your feedback. We understand that receiving your Visit Stay Permit is important, and we’d be happy to look into why you haven’t received it by email. Please contact our support team with your application details so we can investigate further and assist you. We appreciate your patience and hope the rest of your stay in Indonesia goes smoothly!
Klaus
Easy to fulfill
Response from Indonesia PortalOct 20, 2026
Thank you for your feedback! We’re pleased to hear that completing your application was straightforward. We’re always working to make the process as smooth and convenient as possible for travellers. Wishing you a great trip to Indonesia!
Aart
Worked well
Response from Indonesia PortalOct 5, 2026
Thank you so much for your feedback Aart! We’re happy to hear that everything worked well and that you had a smooth experience with our processes.. For our team, it’s incredibly important that the process works exactly as it should and that travellers can complete their application without unnecessary complications. We put a lot of effort into making the experience as straightforward, reliable and stress-free as possible. Even a short review like yours means a lot to us. It’s always great to know that our service helped make one part of your travel preparations a little easier. We wish you a wonderful time in Indonesia! ☀️
Livio R.
Easy to Apple clear instructions
Response from Indonesia PortalOct 5, 2026
Thank you so much for your positive feedback! We’re delighted to hear that you found the application easy to complete and that our instructions were clear and helpful. Creating a straightforward experience is very important to us. ✈️ When preparing for a trip to Indonesia, the last thing you want is to spend time wondering what information to enter or what to do next. That’s why we put a lot of care into making each step as clear and easy to follow as possible. It’s wonderful to know that this made the process easier for you. Your feedback is greatly appreciated by our entire team and encourages us to keep providing a simple and reliable service for travellers. Thank you again for your trust, and we wish you a fantastic journey to Indonesia! 🌴☀️