Lanna F.
Lack of communication
I do not feel confident that my messages are being read/tracked. They often go unanswered. The only individual that has consistently answered my call is the building lead. I’ve not personally talked to Amanda since last fall. No answer, no return call. Disappointing.
Response from Indigo Blue Property ManagementMay 23, 2026
Thank you for your feedback, Lanna. We understand how frustrating it can feel when communication does not meet expectations, and we sincerely apologize for the experience you described. We truly value all resident concerns and appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve, and we will certainly be reviewing our communication and follow-up processes more carefully moving forward. We also appreciate your recognition of the building lead’s responsiveness. Our goal is always to provide attentive and professional service, and we would welcome the opportunity to reconnect with you directly to address your concerns.