SanD
Check your form of payment statement
Check your form of payment statement. I was overcharged $11, that they returned when I confronted them. They asked for no proof nor the amount?! That tells me its a regular practice and the swift reimbursement is to prevent people from investigating further. Also the merchandise isn't as advertised/ knockoffs and 100% money back guarentee is a complete lie. 16+ email exchanges later they've made me mad enough to collect all my documentation and report to the BBB and the FTC. I sent my documentation and screen captures of confirmation emails from said agencies to their support email and a promise to deliver all of it to the FBI if I don't have all of my money back within 24hrs. I'm going to report them anyway but I'm petty and I want to inflict some psychological torment. this is a FAFO situation.