IncludecyReviews of includecy.com

Worst company ever. 8 months in and still no wallet. Lie after Lie. This company is complete garbage. Never buy from Includecy.

Over month pass and no wallet. Scam.

Never received my item. They overcharged me, said my wallet had been sent to the wrong address by accident. Said they would send a new one to the right address. Never gave me tracking info. DO NOT BUY FROM THEM.

Took over 10 weeks to arrive, which missed the trip date that I needed the packing cubes for. Ironically when I questioned them about it they gave me tracking info saying it was in my city and would arrive in a couple of days. Avoid this company.

Horrible customer service. I’m going on 3 months and no package. All I get is to be patient and we shipped it out. I have been asking for a refund for 3 weeks and all I get is sorry to keep waiting. There is no accountability and person to escalate this to. I should not have to spend this much energy on this

One star is even too much. Excuse after excuse about why the package is taking so long to arrive, over a month now. As others have said they blame the shipping company, and even claimed my tracking number was wrong. It’s like they’re just making up tracking history. Horrible company. The positive reviews here are most likely from the company itself.

After waiting 3 weeks for my item that I had received shipping information for, coming from Ireland. (it did not say it would be coming from Ireland but oh well) I enquired about its whereabouts. Includecy informed me I had been given a bad shipping number and gave me a new one, it had not yet shipped and it was now coming from China, I asked for a refund and they said it was too late to cancel and to trust the product was good and wait. I finally received it 2 months after ordering, it was not a good product, i asked for my money back and they gave me $3, DON'T BUY FROM THESE PEOPLE

Deceptive practices - Scam. I ordered a wallet at the beginning of March for plans to take with me on vacation in April. It didn't arrive before I left. Includecy.com sent me a tracking link that showed arrived in mid-April while I was gone. However, the tracking number they provided me showed the item was shipped to the wrong state (MA vs MD). When I complained, they asked me to send them an image of the package, which I could not, since I did not receive it. They then sent me an updated tracking link that says it was delivered to my address, which appears to be an effort to rewrite history after the fact. They refuse to refund my money for an item they did not deliver.