incentRevReviews of incentrev.com

This company handles gift certificate sales for WNEM TV5 Better Deals. I purchased a half-off gift card as part of one of WNEMs promotions. My account was deducted the amount but I received an error message saying something went wrong. I did not get any confirmation or gift card. I emailed them Dec 2. It has been 20 days without a response and today I got an email that they purged my inquiry and I needed to submit it again. I have yet to even get a response from a person.

I ordered a restaurant gift certificate from my local tv station. Never received an email confirmation NOR the gift certificate. However they didn’t mind charging my credit card for 28.75. After repeated emails and phone calls, there is no response. There is no hope of even talking to anyone. Money lost!!! Will never do business with them again. You shouldn’t either, unless you like giving your money away!!!

I ordered tickets to the zoo. I had some problems with the form. In the end they tacked on an additional certificate that I did not order which cost me another $28.75. They told me they could not refund my money they took out of my account so I filed a stop payment & discrepancy with my bank. My bank denied my claim but IncentRev had me return the $50 certificate back to them. They have not refunded my $28.75 which I did not agree to give them. I have been going back & forth for over 6 months. They are keeping my money & the certificate. I’m going to have to contact the BBB & file a claim with small claims court.

I have requested a response six times for a response and still have had no luck. I purchased 8 vouchers and received 4 - There is no way to contact an actual person to get this resolved

This order was placed on January 13, 2021 and I’ve repeatedly asked the company to look into why I haven' received my stamps x 4 ($43.96) and replace or refund the broken soap dispenser ($15). Customer service is the worst. I need them to resolve this problem. Why for instance can’t they mail the 4 - Patriotic Spiral Forever First Class Postage Stamps 20-Pack? What is happening????? Them going to the vendor has obviously not helped because I have heard nothing about the stamps. They wanted pictures of the broken part of the soap dispenser. After that…NOTHING! HELP

Do not order you will never get anything and no response!

My local radio stations promote these guys' certificates from local companies. two years ago I won some certificates from the radio station. The vendor would not take them as advertised (like a gift certificate and would not use more than one per transaction even though that isn't what it says) and refused to use them at all after a few weeks. I had also purchased some at the same time. That company went out of business the next week. I got in contact with Incentrev and let them know. Their guarantee is to refund your money. I was given the run around and never even received a full refund. It was just $5 difference but not worth my time to keep interacting with the extremely rude and indifferent owner of the company (I wouldn't be surprised if this is not a one man operation). This year I saw a deal I couldn't pass up and thought I'd give them another chance. I never received the order. It wasn't even on my recorded orders on the website. But they sure took my money from my credit card! I requested a refund and never heard back from them. I had to dispute the charge on my card. If I could give this company 0 stars I would. They screw over consumers and the companies that advertise with them. The way they operate their business is illegal. The sell certificates and do not guarantee/back them up even thought they say they do (false advertising). They trick local companies into "free" advertising, but force these companies to give away their services. I have had several companies tell me that Incentrev continued to offer their certificates beyond what they agreed to. I have had two bad experiences with them and there won't be a 3rd.

I purchased a vacation getaway on 07/10/2020 to wildwood nj.. 2 days pass when gov. Wolf declared a mandatory 14 day quaranteen for anyone leaving pa, (my trip was only for 5 days), & another 14 day quaranteen when coming back into pa,(not possible). I reached out to incentv on 07/13/2020 via email to request a refund, auto-reply said someone would get back to me in a few days, no reply, this went on for 3 more times, someone named"joe" finally replied to my emails stating he forwarded my info nd that i would hear from them soon. Never happened, it literally took them 4 minutes to deduct my account hundreds of dollars and to date i am still waiting...there is no # listed and the links to contact them are all broken, so it is literally impossible to reach them any other way besides email! I am literally days away from contacting state attorney general to file a complaint! Do yourself a favor and stay away from these people! You do not need this kind of headache, you've been warned!