George P.
The software is OK, the team is shady
The software is OK. Not best-in-class, but OK - and the price is pretty good. But they charged me for months while I couldn't log into my inbox, not honoring my Chat requests to cancel the account. When I finally did log in and saw I was charged $60 while not using the software and unable to log in, they refused to give me a refund. Not a nice experience
Response from InboxAllyMay 16, 2024
Hello George, Thank you for your feedback. We believe there may be a mix-up with a different service, as we don't have any $60 products and always respond promptly to chat requests. Please contact our customer service team in chat with your order details so we can investigate and assist you. Thanks for your understanding. Best regards, Eric