Daphne
I DID NOT RECEIVE MY PACKAGE!!!
I DID NOT RECEIVE MY PACKAGE!!!

Imysea: Premium Jewelry Store OnlineWelcome to Imysea! We are a reliable online fine jewelry store that specializes in vintage jewelry, moissanite jewelry, S925 Sterling Silver, etc.Why choose Imysea?Reasonable jewelry priceReliable jewelry qualityWide range of jewelry productsFree shipping for allExplore more fine jewelry from Imysea.com now!
Imysea (imysea.com) has 20 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 7 reviews with 1 star · Clear filters
Daphne
I DID NOT RECEIVE MY PACKAGE!!!
Kelly F.
Hi - I did not receive an email confirmation or the item. I have no record of the purchase that I know I made. I tried to follow up with no luck. Please advise. Thank you.
Response from ImyseaMay 27, 2025
Hi-We just inquired about your order 8125, it delivered on May 22nd. We send order information and reminders with every order. During this time, we did not receive an email from you. It may be due to your email settings that are blocking our order emails. We sincerely apologize for the inconvenience caused by this.
Brittany R.
No receipt or order confirmation email. I need help returning the item and have no way to go about that
Response from ImyseaMay 27, 2025
Hi, you are posting this comment on May 7th on trustpilot. Contacted us on May 9th to request a return and we processed your return request as soon as we received it.
Bonita H.
Company sent the wrong base. My car seat is useless without a base for the car
Response from ImyseaMay 27, 2025
Our product descriptions detail that our bases only fit our strollers and that other strollers are not suitable. However we checked the order and your stroller was not purchased from our website so this is not available. Please be aware of this.
Douglas D.
Ordered tub 2 weeks ago. Still no tub. They never provided an estimated delivery date at time of purchase. When I press “track package” it just says that they will give details when they receive package.
Response from ImyseaFeb 13, 2025
Hi, We are so sorry for late. Since your oder is during the Spring Festival, the factory is closed and the logistics is slow. We have tried our best to speed up your order and we are very sorry for the delay it has caused. The new tracking number has been updated, please check. Thank you for your understanding. Wish you a happy life! Imysea.com
R. D.
I received a damaged chair that the company did not make good on. They sent me a replacement part in a completely different color … Wanted to give me $100 off a nearly $800 chair. After repackaging into new, sturdy boxes at my expense, I am still waiting on pick up shipping labels and a refund … with 3 months of emails. -0- stars.
felita C.
I have been emailing for days It’s the wrong product I need a refund or an exchange
Response from ImyseaNov 26, 2024
Hi, we have email you many times through different emails but receive no respond, please check your yahoo email, your what's app, and your text message. Thanks