Shelene
Tonight first time using customer care…
Tonight first time using customer care and they were friendly and super fast and helpful in fixing my deposit free spins issue! Great work nyah!
Imperialwins is listed under Banking & Money.
Imperialwins (imperialwins.com) has 129 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing129 approved reviews, newest moderated first
Shelene
Tonight first time using customer care and they were friendly and super fast and helpful in fixing my deposit free spins issue! Great work nyah!
SayedAhmed M.
SCAM PLATFORM - DO NOT DEPOSIT I deposited 775 EUR (345 BHD) from 13-Jun to 27-Jun 2026 via Ila Bank Bahrain card 4313 - 58 transactions to Imperial Limassol CYUS. On 24-Jun, while playing PG Soft game, they selectively blocked my account ONLY on PG game to prevent withdrawal. Other games were working. I have 12-min video proof. After blocking, they refused to return funds. Facts: 1. License OGL/2024/284/0863 is REVOKED - operating illegally 2. Support never replies - Case with game provider PG Soft Case ID 540580 - they also confirmed investigation 3. Bank chargeback filed + CBB Bahrain complaint filed This is an unlicensed scam casino using PG Soft games without valid license. STAY AWAY. #Imperialwins #Scam
alejandrina miranda L.
gracias me acaban de dar 50 giros gratis apenas boy a jugar a ver si tengo suerte gracias
Jo
This is actually my second claim from Imperial, and I must say the experience has encouraged me to continue with this platform as it is easy to contact support. The verification takes between 24-48 hours, providing you have supplied sufficient, current and up to date id and information. The eta of receiving funds is 3-5 business days, but with both times, it never reached the 5th day! I dealt with Ada and Maria, who were helpful, thorough, polite and patient. If only all platforms had an Ada and Maria, I would be leaving great reviews all the time. Appreciate your assistance, thank you Imperial Wins.
christopher B.
Was farst on response to a promotion problem I was having not to happy I didn't get the promotion but was happy that I was credit with some coins to make up for the promotion not working overall all a great casino to play on
Mike H.
I have wry little complications or problems on this site but today I wasn't granted my free spins from a deposit I had made and an agent by the name of Maria had helped me. she told ok the time to compensate for the free spins I didn't receive. turned out because of my province I live in was restricted. she hooked me up with a sh*t load of coins. so that was super awesome. thanks Maria and Imperial wins. keep it up
Nkateko M.
Excellent service quick response
Maria J.
I have jus finished my chat with support at Imperial Wins. And I have had to contact support a fair bit cause I am only new there but the support is really great the chat bot is very intelligent and I hardly ever need to talk to an agent. But I always get great results wen I need there help. So Ty again Flora was my agent tonite. Ty