Sajin A.
Zero accountability
Zero accountability or communication. Reached out for a simple size exchange for Order #IMP12026 (an anniversary gift).I ordered a pair of Canvas Buckle Sliders two weeks in advance (mid July 2026) as an anniversary gift for my wife. The support team promised they would process the exchange and then completely stopped responding. I was not even looking for a return. I cant comment on the product as it is still unused.
Response from ImperfectsAug 7, 2026
Hey there! We believe you have the wrong business here. We do not sell anything by the name "Canvas Buckle Slider" - there is another company by the name of Imperfecto that sells this item, so that may be where you intended to leave the review. We'd appreciate if you removed this review from our page and assigned it to the appropriate business!



