ImpactComputers.com is dedicated to the business of replacement parts distribution for manufacturers such as Acer, Compaq, Hewlett-Packard (HP), IBM, Toshiba, SONY, Panasonic, and many more. We are primarily an outsource facility that assumes the major responsibility of supplementing the existing channels when they fail in their attempt to satisfy customer requirements for Notebook Parts, Laptop parts, Server Parts and Desktop Parts. We have one of the largest selection of parts new and generic that work on Dell ™ Inspiron™, Dell™ Poweredge™, Dell™ Latitude, Dell™ Vostro, Dell™ Optiplex, Compaq™ Presario, Hewlett-Packard (HP)™ Pavilion™, Acer™ Aspire, Toshiba™ Satellite, Toshiba™ Tecra, Toshiba™ Libretto such as Displays, Hinges, Caddies, Batteries, Ac Adaptors and every little part for your Notebook, Desktop or Server.
Impact Computers (impactcomputers.com) has 40 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 12 reviews with 1 star · Clear filters
Arseni B.
My father was looking for a very specific TV part, which was found available and in stock on this website. After he went through the whole registration and payment process, 3 business days passed, only to receive an email saying that the part is no longer available and the order was voided. Wouldn't recommend anyone buying from a place which cant even keep up with its own inventory.
Dylan
Their “system” changes the parts that you order and they send you a cheaper alternative. It’s a scam. I was sent the wrong laptop display, then sent it in for RMA. Then they said they had the correct one in stock… Only to charge my card and ship out the wrong part again! If you reach out for help they are completely disorganized. A different person will respond to every email in the thread. Very poorly run business, guaranteed to waste your time and money.
MZ
BEWARE!!!! Same problem as other people said - my order was cancelled because out of stock and it happens to be the only website where you can find it (miracle or bait?) Worse yet, I never got a refund within 72 hours and PayPal has to intervene. DO NOT TRUST THIS COMPANY!!!!
Robert J.
An absolute joke of a company, I am based in the uk and this company claimed to have a part on a HP computer and it was the only company online to have it? Coincidence? I paid a rip off price for shipping more than the item, contacted them and got ignored. Paid through PayPal, and got a refund from PayPal but only the item and not the shipping? Is this how the scam works? They are a SCAM company do not use them! You will not get your item just a cancelled out of stock notice as soon as you pay and no reply USE AT YOUR OWN RISK!!!!!!!!!
Gray
I placed an order for an item priced around $25 from them then 7 days later they cancel the order and relist the item for $150. If I had read these reviews first I wouldn’t have bothered with this company. Waste of time.
Brian
Voice mail full in sales department need I say more, poor Asus. Ok, best regards .
Leon
Horrible customer service. Rude and condescending. Ralph is the worst of the worst. Stay away
VI
horrible, they try to scam our business. I ordered delivery with the same business address but they delivered to another address several thousand miles away from us