Impact ComputersReviews of impactcomputers.com

Been using Impact computers for years now, always been satisfied with their prices and amazing customer service, nothing but 5 stars, wish other vendors would take example of Impact.

I ordered a part for a Lenovo laptop. The part shipped right away and when I contacted customer service via chat, Jose was very helpful in providing me with a tracking number. He was straight to the point and gave me the answers I needed.

Though this may be an exception, I had to cancel an order placed the day before. Problem with the PC was not what I first thought and requested a cancellation on their chat line with Dennis. No hassles, no equivocation. Just OK, no problem. Much easier than I expected. Hard to fault that sort of experience.

I worked with Dennis in Product Support Chat to help me find the right LCD for a friend's computer that I was repairing. There were a number that were compatible. I hadnt taken the LCD out yet, and Dennis was willing to wait the 10 minutes or so it took me to do so. Once we got the LCD out, he had the right part number for me, and it turned out to be different (and slightly less expensive) than the one I was looking at. We have ordered a few things in the past from Impact for the IT deparment at our company, and they have always come through with the parts we need at the right prices! Definitely recommend!

As a computer parts reseller, I know it is important to get quality products that will not end up being DOA. I have been working with Impact for many years, and I've never had to send something back; they only sell originals, and great quality, and great prices. When they do sell generics, they say it. Ralph is our sales rep, he always makes sure that our orders are taken good care of, and since we live in the area, we get the perk of having next-day shipping for the price of ground! Plus, it's always nice to get a free mousepad in the box from time to time :)