Eoin B.
An extremely disappointing experience
We were promised a dedicated account manager, who understood linkedin. What we actually got a was what seemed to be someone learning on the job, we have a pretty tight niche, and the datasets shared with us no way matched what we discussed. When we tried to explain the issue, it became clear they didn't understand the requirements. The terms we were shown originally, didn't line up with what was in the contract which became a pretty big red flag, so after those two things we decided to end the engagement. About a year later, I'm surprised to see several unexpected charges on our card about a week apart. When we contacted the team, we were told its an accounting error. We attempted to resolve it with multiple people, including Justin, but there has been no follow-up. I've even reached out on linkedin but It looks like ive been blocked by Justin now. This was our experience, and others may have a different experience, but just very disappointing because the content is so good