IMAN CosmeticsReviews of imancosmetics.com

I had a wrong items sent to me I request a return no one get back to me

My name a grainy grains in my foundation,and I emailed the company no response to my email was ever received!

I'm so scared. Thank God for PayPal so if Iman Cosmetics online doesn't find my order, I can get back my money I placed an order on cyber Monday when they had a 50% off sale. Days later when I check my order status, the system says I have never placed an order. Fortunately, I screen shotted the order and payment and used PayPal. When I emailed, the COMPUTER said I needed to provide my order number. Why didn't they use my email to check the order? Is there even a person? Their customer service is WORSE than Gashiom Nova. I sent an email with the number, no response days later. I sent another complaint via the form on the site. I'll see when they respond. I will not order from the site again. If I like the stuff, I'll order from Amazon. If there were a contact number to help me, I'd excuse a little slip up because stuff happens. The problem is that THERE IS NO CONTACT NUMBER! For all I know, some scam artist put up the site.

Ordered products and never received them nor did anyone ever respond to my emails. NEVER AGAIN!

Services/shipping is quick but the shipment packaging needs work. I've had several instances where my purchased products were damaged to beyond use when delivered. Products should be packaged and wrapped for protection not simply placed in a bubble lined envelope.

It’s been well over a month since I returned product for replacement. I did everything asked of me by Robo-email. Have yet to receive the replacement or a refund. Yet, I place an order for a new replacement and received it within a week. Of course I had to pay for it. I will be looking for another company that can give excellent product and decent cut service.

l love r]the make-up but need to no order it on line its either almost gone re warter

I only used this product once and I'm unfortunately sad with the way their foundation colors are. They're just terrible. Lol, I even went to different stores just to make sure that none are making their own duplicate but ey, they're all terribly the same.