ImagineReviews of imaginecredit.com

Credit limit was 500 and I felt it should have been 1000

Needed to dispute a charge on a product I never received. The phone number I have for the merchant is only taking messages . Never received a phone call back and I’ve never received the product I attempted to dispute the charge to Goda but said it could take 90 days for the Funds to be available back onto my account now I’m out the process of the item and no product I was hoping that imagine would side with the account holder ?? Joseph Esposito 407-592-3100

I have other card from Imagine in the second car coming with a miss name my name Junior only same Social Security same address same everything so I cannot put this card in app. I try very hard. I call like a five times already and they still I cannot see mine. I have to call to make a payment and I hope to fix this problem because I need it in my app.

Got a letter saying I was pre approved for up to $2000 …. So I applied. Turns out I was only approved for $400… also had to pay a yearly fee so my available credit was only $300. Very deceptive practice to get you to commit to an application. Also, they never told me what I was approved for until I received my card in the mail. Will probably close my account.

Yall need an app

I have not used the card yet, it took a very long time to receive the card by mail. I received a bill before the credit card was even issued. Not very happy about that.

Things are really delayed as to what my true available and balanced owed. Not user friendly at all

I called to ask what is the $19.00 fee for adding an additional user on my account? So I called and have the additional person removed and get the $19 credit back to my account, I was told I would not be charged $19! I was charged $19 on my account the next day. I called back in to tell her customer service rep what happened and she said I don’t see where the Aut user was removed? And then she closed the entire account? I had to call back in and ask for supervisor and he alerted me that the account was closed, by the last person I’ve spoken with? That’s terrible customer service. I didn’t call in to have the account close. I called in to make sure $19 would be refunded to my account.