Loretta
I can't see my balance on my Imagine…
I can't see my balance on my Imagine card

For those looking to build credit history or strengthen their credit, the Imagine® Visa® Credit Card offers an unsecured card option with everyday rewards and practical benefits. Issued by WebBank, the card reports payment activity to all major credit bureaus, so responsible use may help you build credit over time, even if yours is less-than-perfect.Cardholders can earn 1–3% cash back rewards on eligible purchases* and enjoy free access to their credit score.* You’ll also have 24/7 customer service support, a straightforward online Account Center, and a convenient mobile app to help you manage your account with confidence. Learn more at imaginecredit.com. $0 security deposit $0 application fee $0 fraud liability No credit score impact (prequalify with a soft credit check)See If You Prequalify*Learn moreClick here to view additional details. Zero Liability subject to terms and conditions of Visa’s Zero Liability Policy.
Imagine (imaginecredit.com) has 598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
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Showing 116 reviews with 1 star · Clear filters
Loretta
I can't see my balance on my Imagine card
Karen
Never Received the card even the second time. Not paying anything cause I haven't received or used it. Poor situation and unfortunately affected my credit.
Response from ImagineSep 24, 2026
We’re sorry to hear your experience has been less than satisfactory. Please call our Customer Service team, as they can assist you.
Kim P.
I guess I have to give it one but it’s actually zero. This card is a scam it says it helps build credit when in actuality all it does is take your money. I do not use this card anymore I’m just paying it off which is next to impossible with all the interest and fees they charge. You can pay your bill one day and the next your balance gets higher and higher without even using it. Customer service does not help they read from a script. Please don’t be an idiot like me and read the fine print. I wish I never got it. Such a scam!!!!!
Lindsey
I never got a card and I’m still being billed. I’ve called multiple times with no resolution
Karissa
Still haven’t recieved my card. Talked with someone n they were gonna send me a new card was told to send my address and by this time I had moved but even with the address change I still didn’t receive it. I emailed my new address then get told they can’t verify it’s me because it’s a different address. Now I’m suppose to make a payment on a card I don’t have
Stephen B.
Still no card- but bill has arrived, can’t get a live Customer service person on phone
Mark
Terrible terrible
REUEGNIA S.
I a filing a complaint with the Better Business Bureau regarding this company. I lost my job and was late by a few days with my payment and the closed by account . I requested help from the credit protection company that I paid into. I reached out to them for assistance and everytime I provided them information, they asked for more. Had they been able to assist me my payment would not have been late.