Jeremy
I never received my imagine credit card…
I never received my imagine credit card and I called customer service and they said it was in the mail and I still haven't received it and it's been weeks and weeks

For those looking to build credit history or strengthen their credit, the Imagine® Visa® Credit Card offers an unsecured card option with everyday rewards and practical benefits. Issued by WebBank, the card reports payment activity to all major credit bureaus, so responsible use may help you build credit over time, even if yours is less-than-perfect.Cardholders can earn 1–3% cash back rewards on eligible purchases* and enjoy free access to their credit score.* You’ll also have 24/7 customer service support, a straightforward online Account Center, and a convenient mobile app to help you manage your account with confidence. Learn more at imaginecredit.com. $0 security deposit $0 application fee $0 fraud liability No credit score impact (prequalify with a soft credit check)See If You Prequalify*Learn moreClick here to view additional details. Zero Liability subject to terms and conditions of Visa’s Zero Liability Policy.
Imagine (imaginecredit.com) has 598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 116 reviews with 1 star · Clear filters
Jeremy
I never received my imagine credit card and I called customer service and they said it was in the mail and I still haven't received it and it's been weeks and weeks
Brenda
I get declined on any purchase I try to make. I won't my payment til you stop declining me.
Dwayne
I haven’t received my card yet it’s been over a month
Amanda
I was approved for a card, waited over 2 weeks for it to arrive and called customer service. They canceled the card issued a new one and waited 3 weeks for that card. It never came to i called customer service and canceled this one. I closed the account out and will not do business with a company that can not get a card to a customer in 6 weeks. If I could leave 0 stars I would.
Cachena K.
Closed account and instead of final statement I got more fees
D R.
I have only had this card a few months, they unexpectedly closed my account without any warning, Terrible customer service, I called three times before anyone answered the line. Please do not sign up for this card, I wish I could rate 0 stars.
Carl
I have received my FIRST bill and have yet to receive my card after a month. Go figure
Response from ImagineOct 2, 2026
We’re sorry to hear your experience has been less than satisfactory. Please call our Customer Service team, as they can assist you.
carlos L.
Horrible service .