Db
Unstable app
Unstable app. Hard to pay bill.
Response from ImagineOct 13, 2026
Thank you for taking the time to share your experience. We will pass this along to the team for feedback.

For those looking to build credit history or strengthen their credit, the Imagine® Visa® Credit Card offers an unsecured card option with everyday rewards and practical benefits. Issued by WebBank, the card reports payment activity to all major credit bureaus, so responsible use may help you build credit over time, even if yours is less-than-perfect.Cardholders can earn 1–3% cash back rewards on eligible purchases* and enjoy free access to their credit score.* You’ll also have 24/7 customer service support, a straightforward online Account Center, and a convenient mobile app to help you manage your account with confidence. Learn more at imaginecredit.com. $0 security deposit $0 application fee $0 fraud liability No credit score impact (prequalify with a soft credit check)See If You Prequalify*Learn moreClick here to view additional details. Zero Liability subject to terms and conditions of Visa’s Zero Liability Policy.
Imagine (imaginecredit.com) has 598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 116 reviews with 1 star · Clear filters
Db
Unstable app. Hard to pay bill.
Response from ImagineOct 13, 2026
Thank you for taking the time to share your experience. We will pass this along to the team for feedback.
Efrain
I never got my card and I’m still getting billed
Response from ImagineOct 13, 2026
We’re sorry to hear your experience has been less than satisfactory. Please call our Customer Service team, as they can assist you.
Anthony
I never got my credit card i’ve been trying to contact you guys and still no response.
Derrick
Your web sight and app very glitchy, I always have to shut my whole phone down then turn it back on them I ja s to redo my biotech log on everytime extreme inconvenience .
Response from ImagineOct 13, 2026
Thank you for taking the time to share your experience. We will pass this along to the team for feedback.
Leah
if I could give zero or negative stars I would. i’m getting emails about activating a card I never even received. I owe money on a bill for a card I never used because I never received it so how exactly does that work. if the line of credit isn’t even activated why am I paying any APR etc for it? absolutely awful.
Tamara
You marked my account as Closed on my credit report and for no reason
terri M.
I am making paymnets on a card that I still do not have. I was told it would be sent by 9/25 and I do NOT have it.
Maria
When it comes to customer service yall good at sending pre scripted stuff even when we request a live agent. Thab when it comes to payment posting yall information dont match app. App says payments made before certain time get posted same day when you ask customer service it's different posting. 50 percent made from checking 50 percent made from its all over the place.