I Love International MovingReviews of iluvmoving.com

Terrible experience with I Love International Moving. Lost items, damaged goods, and poor customer service. Avoid at all costs.

I do not recommend this moving company for the following reasons. This Moving Company misrepresented of what they told us they would do. We trusted them to do the moving to Canada with the most expensive price including packaging. From their Depot in LA, they asked for a couple of more thousand’s dollars for the same first day negotiation square footage. When we received the moving items from different mover in Canada by checking them out, we found out missing 4 boxes of important and expensive kitchenware equipment and one bedroom side table including one box of whole sentimental family albums. Within few months of following ups with two moving companies, they were blaming each other for our lost items which never was found. The priceless lost album brock our hearts and is unforgettable pain. When we opened all the furniture a few months later, we were so disappointed, upset, and very much regretful for trusting this moving company. We were shocked and helpless for experiencing numerous broken and damages on items (pictures are available). The painful and unusable items from big cracks on Bedroom furniture and Dinning table to broken mirrors and TV to majority of living room decorative glassware shows irresponsible moving company for number of downloading and uploading items due to group them with other orders.

I recently moved from San Francisco to France. Everything went smoothly until a few days before the agreed upon delivery date. I called them 4 days before the delivery date to check if everything was in order and at what time I could expect the movers. The answer was: we do not have you in our planning!!!! Then, 2 days before the delivery I received a text message requesting me to pay an additional 4500 euros otherwise my furniture would not be delivered. This is what I call racketeering! I had no other option than to pay and received very vague and mostly wrong explanations on why I should pay anything more…

I am not getting responses on when my items will be shipped exactly- My shipment was meant to be delivered in London by now (9 weeks after pick up) but it hasn't even left new York (origin). The date keeps changing every week and it has been two months now and my stuff has not even left NYC for the premium service they charge you for (high end service), I have been given constant excuse of COVID when all other companies are sending their containers on time. They are delaying the shipment because they haven't found other customers to fill the other half of the container. This is so inconvenient and nor are they offering any compensation for the loss of time and replacement items for the indefinite delivery. I am surprised at this five star rated company to be this reckless when the customer was assured of 6-8 weeks.