IllutminateReviews of illutminate.com

If I could give negative stars I would!! My leggings arrived 30+ days after I ordered. They were too small so I immediately contacted customer support for a return. They refused to let me return them and told me I’d have to pay a return fee which will be “very expensive to me” After looking Into my credit card statement I noticed they charged me $9 for “super fast shipping” that still took over 30 days- but they also added a charge of $8 that they later claimed was a system error. After repeatedly going back and forth with customer service regarding a refund they stopped replying altogether. So now I’m stuck with leggings that don’t fit and I’m out $30 I’ll never see. This company is a Scam!!! Avoid them!!!

Honestly I wouldn’t have give one star but it was the only way to access the review section. This is an awful, dishonest, and scam of a company. You will lose your money and you may never receive whatever it was you ordered. I don’t understand why this company is allowed to advertise on Facebook. I will be reaching out to them in an effort to have them removed from Facebook to keep others from being scammed. Don’t order from this company. I wished I had checked this site before ordering from them.

Should have checked here before placing an order. Illutminate is a scam. I never received the product, and customer service was nonexistent. I did what they are hoping every customer will do, give up. Do not order from this company. SCAM

HORRIBLE TO DEAL WITH! waited 2 months for a sweatshirt finally at post office sauing I needed postage That I already paid They said since I refused it they cant refund entire amount of 48.53 They will only give me 19.99

Horrible experience. I received a damaged top and they won’t replace it or refund the full cost. It was a flaw or major imperfection in the material itself and this company wont take any accountability for their defective product. I’ve tried to ask for a supervisor 8 times now with no help. They are a disappointment. Do NOT trust them

Order total was $37.33, charged me $44.80, item never arrived. Tracking number they provided said it was delivered, but it wasn't. Kept telling me to check bushes, ask neighbors, ask post office. I have informed delivery with USPS and the tracking number was never in any of my notices. SCAM

Pure crap. Scam site. Luckily I “print screen” every page of the orders I place with a vendor I’m not sure about. And I’m contesting the transaction. Just an aside (I printscreen every page of any order I place online so I have proof of my interactions with any site where I’m spending money.)

I would actually give this no stars. I ordered 2 pairs of pants based on the sizing they give you. When the pants arrived (4 weeks after the order), the pants were too big. I asked to exchange to a smaller size and after showing the picutres they required. They offered to send me $8. This is horrible business. DO NOT BUY PANTS FROM THEM.