IllumiflowReviews of illumiflow.com

Customer service was excellent. I ordered a replacement battery for the 272 Pro Laser cap but I was sent a different one. Customer service got back to me immediately and said the one they sent would work as well. Then they sent me a USB-A to USB-C cable to charge the new battery without me asking.

First, the people are friendly. They sell a great product, but are willing to go the extra mile should there be an issue. It seems they always are thinking of the customer's viewpoint when doing customer service. I have been a customer for about 6 years now, and I have found that they stand behind their products, and they honor their two year warranty, it's not just a sales pitch.

The 312 Dual cap works very well. I use it everyday and see my hair stops shredding. The customer service team is wonderful very responsive helping me with my orders and sending the part replacement. I am so glad I have made the purchase through it was an expensive one.

Very quick and helpful team. Grateful for the assistance. Made it easy to get help.

I was relucant to spend the money on the device, but was losing the battle to save my hair so I bit the bullet and got one after many hours of research. I have had the device for more than 4 years now. My bald patch in back is gone and no receding hairline!. I am impressed with my results- so is my wife:) I am just as impressed with their customer service. I had a battery issue a couple years ago. I got a next day response and a new battery shipped out within days-free! It's great to have a drug free way to keep my head of hair into my 70's.