Lily
Decent product, but where did they bury their customer service staff?
I ordered hcg from them 11-5-14. I was promised I would receive it in 5-8 days. It took 2.5 weeks! But that wasn't the worst. I emailed, used chat, and phone to try to reach them. Phone msgs never returned, email msgs never returned. Chat worked... sort of. Those times WHEN someone responded, the person at the other end chose to ignore questions. Any question he couldn't answer, he simply didn't. On two occasions he simply walked away from the chat leaving me hanging. I kept calling trying to get a tracking number because I hadn't received my product yet. Despite the fact the website promises 5-8 days delivery, he seemed rather insulted to discover I was concerned the package hadn't gone out yet after 8 days. Of course, there was also no support for how to use the product, nor even instructions. Also, the website promised me a free bottle of B12, which never arrived, nor have I received any response to my email requesting where is it? Other than that, the product seems to have adequate potency, and I am dieting successfully on it. I would definitely recommend HCG, but do find yourself a different supplier.