IhanherryReviews of ihanherry.com

Cheap quality and looks like a miniature replica of what a normal couch size is. Can feel the wooden frame while sitting down and leaning back.

I am totally not satisfied with customer service and quality of furniture sent pics offered 100 bucks compressed cushion sent picture email purchased with Klarna and keep getting run around do not purchase I will update with solution in my case

DO NOT ORDER ANYTHING FROM THIS COMPANY. They offered a “365 night sleep test” with a 100% money back guarantee but it’s clear that never intend to honor it. I have been trying to return it since MARCH. They won’t send me a return label abut instead offer $40 if I keep it. They have told me four separate times that they have processed the refund and it will appear in my account in 24-hours, 5 business days, or 7 business days, but it never does. I have sent 12 emails at this point.

I do not recommend buying here, if for some reason you are not satisfied with the item, they do not accept returns or exchanges, although their exchange policy says they do, it is absolutely ridiculous, they do not respond to emails and the customer service phone numbers are fake.

BEWARE: Ordered it, two pieces came. They said they delivered all. I even met FedEx for the delivery. He said he only had one box. Order says 5 boxes. I noticed a second one on the truck and he took that off. Went through the entire truck and no other boxes. Then when he leaves I get a notice from ihanherry that me order was delivered. I tried to contact the company, but the number is in china and no one answers. The contact form is a simple email form with no response. 1k dollars wasted. Beware

This company is awful to deal with, poor customer service. They do not stand by their products, had for 30 days and asked to return it, ignored my email many times. When I finally heard back they said they would refund me $30 instead of me returning my product. I sent a screenshot directly from their site stating their return policy and said I wanted to return and get a refund they ignored me and wouldnt even refund the $30. This company is a scam. Do not buy from them.

BEWARE!This Chinese company scams you with a 365 night trial that is not real. I purchased a 150$ mattress topper that is said to have satisfaction guarantee but when I tried to return after 30 days they said it has to be unused but offered me a 40$ refund. When I said no they just keep sending me the same form letter offering a 40$ refund. Any other emails I have sent questioning this have gone unanswered.