igottooned.comReviews of igottooned.com

I never even received my Order

The art is good . Customer service is awful. over a month of waiting for the actual product which I still have not received, was for a birthday but no longer as we are way past that now , no communication to what is actually happening. Ask for a refund which was completely ignore and left with excuses about covid without an actual honest answer. False promises on deliveries and false advertisements. Not happy at all. Would not recommend and it feels like a scam

It’s hasn’t arrived at all , but hopefully you will sent my order to me soon

Absolutely terrible! Do not use this site! They took my money and never sent my order I emailed and went on the chat multiple times and never had any response or refund. IT IS A SCAM!

I received this email saying “how did we do?” And I haven’t even received my order after nearly a month.

I had a bad experience. My drawing didn't look anything like me or my partner. The Digital file wasn't sent to me in the end and I got a refund. But I didn't have my gift for my partner so yeah really disappointed. I had heard good things about this website and I won't be using it ever again, nor be recommending it.

Haven't received any contact about arrival or the first drawing. I want my money back but can't even call or email since nobody will answer.

I ordered my art work on 14/12. The confirmation email said it would be emailed to me within 2-5 days. Now I am the least likely person ever to complain, I’ve worked in customer facing roles before and I understand the pandemic has screwed a lot of companies over and even prior to the pandemic, stuff happens! Items can’t always be on time. But the absolute LACK of communication was what has annoyed me so much!!!! I emailed on 22/12 to politely ask if they had an estimation of when I would get it as it was a Christmas present. No reply. I received an automated email from the company however asking me to rate them on trust pilot! This prompted me to look at their reviews (should have done this first) and found so many others were in the same position. I emailed again then on 25/12 (would never expect a reply on Christmas Day but this just happened to be when I emailed) and again, no reply! I started to think I’d been scammed and I would never receive it. I emailed again on 1/2 and was honest, I said they ought to be ashamed of themselves for taking peoples money and seemingly delivering no goods or communicating at all. Low and behold, 2 days later my art work came through. I actually can’t fault what I have received, but the experience was far from good.