Shop Igloo for the best beverage coolers, ice chests and insulated cooler bags. Need a durable cooler with wheels? Check out the Trailmate all-terrain cooler.
Igloo Products (igloocoolers.com) has 26 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Eric N.
I have a few of their 6 gallon water container and lost one spout plus some of the seals are worn down. After contacting them they said no spare parts available or for sale. Which means if you invested in their products you are loosing all your money cause it's impossible to maintain them. Really bad company...
Jay
I ordered a cup It came dented they were going to send me a replacement cup and they sent me their totally wrong and different style cup and then they want me to return it and never got me right cup and it was $30. No1 knows what they are doing strongly suggest order somewhere else
TrueRatingUK
Don't purchase Igloo 50Lt Maxcold with Plastic Latch. The plastic Latch does NOT last more than one or two uses. They will not replace with the Metal one under Warranty, so you have to either accept another plastic one, which will break again, likely after the Warranty has expired or 'Purchase' a replacement metal one yourself!
Diana Melhado S.
Don’t know if or when my order will ship but unable to cancel the order. My credit card has been charged already. If I return the order (if it ever ships) it will still cost me money. After many years and many Igloo coolers purchased from retailers, this is likely my last dollars and recommendations Igloo will get from me. Edit to add: Cooler was finally delivered. I have already purchased a different cooler (since the ship date on this one was unknown). Igloo is charging me $5.99 to return it to them. It's sad that a product/company I loved and recommended so much is now something I absolutely cannot recommend to anyone.
Nikki
If I could give no stars absolutely would. We have had our cooler for a couple weeks, the lid came off going down the road which as much as it cost should have a better way to secure the lid. Trying to purchase a replacement lid and unable to do some because they are out if stock with no date insight of when they will have any available. Upon reading other reviews it seems they have not had any replacement lids in stock in years. It's ridiculous to spend this much money for a cooler and not be able to get any help to remedy this so that we can actually use it.
Angela K.
The worst agency ever. We wanted to buy a house, but they didn't gave us to chance. We had got 15 minutes only to see the big house, couldn't check anything propertly, so we asked about few things. They ingnored our questions. As it was other person interested about this property, they said there is no one else interested about that property and seller accepted that offer. I assume that the reason is not our nationality but lack of professionalism
Phillip K.
I don’t know what wrong with my cooler bought the most expensive one they had at the dollar store . Just got to work at 8am put a bag of ice in it it’s 10am and the ice is all melted it’s in a climate controlled storage room
Tony
I ordered a Retro Cooler during the Promo for a Free Jug to come with any purchase of the retro collection. Upon it being delivered it did not come with the jug. I was told “I hadn’t selected the option to include the jug when checking out”… why would a customer not want the free product in the promo?! That’s why I bought it.. and customer service laughed at me when I asked if I can still get one as it clearly applied to my order.. I even offered to pay to have it shipped! VERY DISAPPOINTED.
