Sophie
Instruction to renew a TM in Canada…
Instruction to renew a TM in Canada were given. I gerent renewed but The office refused the renewal as it is mandatory now to indicate the International class. I gerent did not do it (so did not konw it!). Now Igerent ask for 500 dollars to answer to the office.
Response from iGERENTSep 7, 2026
Thank you for your feedback. We are sorry for the confusion caused in this matter. We have reviewed the matter internally, clarified the situation directly with you, and confirmed that there will be no additional cost to you or your client in resolving it. We appreciate you bringing this to our attention and have taken steps internally to help avoid similar confusion in the future.