Lisle M.
No service
I ordered and paid for an item on the 10/8/21, As yet I have not received any form of confirmation that my order has been placed, no invoice or receipt of my payment. I sent an email to them on the 22/8/21 chasing up the situation but have still not had a reply.
Response from iGB MerchAug 30, 2021
Hi Lisle, I checked the information and found no email from you; normally, we respond to emails within 24 hours, so please double-check that you sent it to the correct recipient. In addition, our system sent you an email with a tracking number to keep you updated; perhaps you should check your spam folder. Having said that, I also advised an agent to contact you in order to provide additional information. If you require any additional assistance, please respond to our email.