Sheila
I thought the website was a little more…
I thought the website was a little more awkward to navigate than I would have liked, but there were no serious problems. The technician confused the day of the appointment and came a day later. Fortunately, it wasn't a big issue. When he arrived, he was polite, professional and quick. The phone was fixed within 20 minutes. I did seem to have an odd problem with the new touchscreen, but it cleared itself up within minutes, and the technician was very responsive when I reached out to ask what might be going on. So, despite a couple of glitches, I would certainly use them again.