iFixOnWheelziFixOnWheelz is a Boston based smart device repairing company that specializes in fixing electronic devices by providing its customers with at door service.
iFixOnWheelz (ifixonwheelz.com) has 335 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Gerry
I would give them 3 and 1/2 stars. They performed the service (fixing the screen on my mobile phone), but it took 2 days longer than initially promised. Communications via email was cumbersome, and not very timely. But they did try hard, so I give them that. If COVID wasn't a factor, I'd probably give them 4 or 5 stars.
customer
The repair person was great. He showed up on time and repaired the phone promptly. The phone is working better with the new battery, but I noticed later that the battery health on my phone showed the maximum capacity was just 87% after the replacement, not 100% so it's either an inferior battery to the OEM battery or was a used battery.
Response from iFixOnWheelzJan 22, 2020
Hello There, thank you for taking time to leave your feedback. Every replacement part comes with 1 Year warranty for any technical issues, which includes the batteries as well. Please reply to the email receipt that you received so we can track your order and come to change the battery on your phone. Thank you.
customer
Although the in-person service was great, my screen has been glitching, the button has stopped working and the screen popped out as I was trying to change a phone case, causing the screen to crack all the way through.
Response from iFixOnWheelzJan 12, 2020
Hello there, thank you for taking time to leave your feedback about our services and products. Can you specify your order number so we can look into your order. We provide you with one year warranty, which covers any technical issues, meaning if you get any glitches on the screen or screen comes off it is covered. You can also email us with this information or reply to the email receipt that you received for your payment. Thank you.
Mohamed E.
The price and speed are great but the quality of the replaced screen is not. It is extra sensitive and reflects the light so it is not visible if the phone is slightly tilted.
Response from iFixOnWheelzMar 26, 2018
Hello Mohamed, thank you for taking a time and giving your sincere feedback to us. Every replacement part comes 1 one year warranty for technical issues. If you having any issues with the screen that installed on your phone, we can arrange another appointment for the technician to come and resolve the problem. You can also email us to [email protected] about the difficulties that you have and we will assign someone to you as soon as we can. Please let us know if you have any other questions. Regards, iFixonWheelz
